Job Description

Are you a natural organiser with a talent for communication and multitasking? We are looking for a highly efficient and proactive Installation Coordinator to join our Engineering Support team in Stirling.


In this role, you'll manage multiple capital equipment installation projects, ensuring everything from site surveys to post-installation follow-ups runs smoothly. You'll be at the centre of our operations, coordinating between customers, internal teams, and external stakeholders to deliver high-quality, on-time results.

About the Role

You'll support the full equipment installation process -- from quoting and planning through to delivery and aftercare -- ensuring customer satisfaction at every stage. You'll be responsible for tracking progress, resolving issues, and keeping stakeholders informed.

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Key Responsibilities

Manage a portfolio of equipment installation projects Raise and follow up on quotations through to sale or lead expiry Schedule and coordinate site surveys, deliveries, and installs Liaise with internal and external teams to ensure seamless operations Maintain accurate project data within CRM systems Handle customer queries, resolve complaints, and build strong relationships Provide clear project updates and strategic plans to internal stakeholders Support the invoicing process and documentation

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What We're Looking For

Excellent verbal and written communication skills Strong organisational and project coordination abilities Comfortable using Microsoft Office (Excel, Word, PowerPoint) Experience managing multiple priorities and solving problems efficiently Knowledge of dental, pharmaceutical, or healthcare sectors is a plus Previous experience in project management or coordination roles

What We Offfer

Discretionary company performance related bonus Comprehensive discount portal including gym memberships, shopping savings and days out SmartPay loan scheme - with the added bonus of no interest being applied Cycle2Work scheme Enhanced holiday entitlement Additional day off to celebrate your BIRTHDAY Enhanced holiday entitlement - 33 days in total, including bank holidays Ability to purchase additional annual leave Company pension scheme Dental plan Company sick pay, life assurance, and enhanced maternity/paternity pay Eye test vouchers Mental health support services and virtual GP service

Why Join Dental Directory

Join a trusted leader in the healthcare and dental equipment industry, where your coordination and communication skills will have a direct impact on customer satisfaction and operational success. You'll be part of a collaborative team where quality and precision matter.