Job Description

We're looking for an Instructional Designer to help us create engaging, effective learning experiences for our teams in GTM. Reporting to the Sales and Client Enablement Manager, you'll go beyond traditional eLearning development by integrating learning directly into business systems and workflows through digital adoption solutions. You'll leverage instructional design methodologies such as SAM or ADDIE, and collaborate with creative and enablement teams to ensure all learning interventions, whether standalone or embedded within platforms, are top-class, correctly branded, and aligned with business and regulatory standards.

What you'll do:

You will partner with subject matter experts, product owners, and enablement teams to analyse learning needs and define clear objectives. Design and develop blended learning programmes and digital content using sound instructional design principles and the latest technology. Create engaging eLearning modules, microlearning, simulations, and job aids tailored to different roles and learning styles. Ensure all learning content meets accessibility, compliance, and regulatory standards for financial services. Manage the end-to-end development process: storyboarding, authoring, editing, testing, and deployment. Use feedback, learner analytics, and performance data to iterate and improve content. Curate and refresh learning resources to keep our catalogue relevant, inclusive, and aligned to business priorities. Support the implementation and optimisation of learning platforms, ensuring content is easy to find, access, and complete. Collaborate with other designers, facilitators, and stakeholders to share best practices and drive continuous improvement




About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.


We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.


We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.





Experience and Skills

Experience in instructional design, learning experience design, or digital content development, ideally within financial services or regulated environments. Proven track record of designing and developing blended learning solutions (eLearning, microlearning, workshops, simulations, job aids) that drive performance. Experience with authoring tools and platforms such as Articulate 360, (or equivalent) Adobe Creative Cloud, and Camtasia (or similar video editing tools). Experience administering LMS and digital adoption platforms such as Whatfix or WalkMe. Knowledge of accessibility standards, inclusive design, and regulatory compliance. Work solo and collaboratively, comfortable to navigate uncertainty and changing priorities. Analytical approach: comfortable using feedback, data, and A/B testing to refine content and measure impact. Curious, collaborative, and commercially minded. Always looking for ways to improve outcomes for the business and our people. Actively seeks opportunities to embrace AI and automation in everyday work.




Additional Information



Benefits package includes:

Hybrid working Great compensation and discretionary bonus Core benefits include pension, Bupa healthcare, Sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces(TM) 2024 (Fortune Top 25), Great Place To Work(TM) in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.


Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.


Grade: E/EB9


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Experian Careers - Creating a better tomorrow together