Job Description

We're looking for a commercially driven Insurance Trading Manager to join our high-performing Insurance Trading Team. This is a critical role where you'll take full ownership of our retention strategy, delivering over 30m in renewal revenue and driving performance across our insurance portfolio. Your ability to interpret complex datasets and a wide range of KPIs will be key to unlocking insight and driving measurable results.
This isn't a role for someone who needs hand-holding - we're after a self-starter who can hit the ground running, challenge the status quo, and make an immediate impact. You'll work closely with pricing, product, finance, and insurer relationship teams to turn insight into action, using your analytical strength and commercial acumen to influence decision-making and optimise retention performance.
Salary up to 55k depending on experience.
As Insurance Trading Manager at RAC, you'll get benefits that go the extra mile

• Earnings That Motivate - enjoy a competitive salary plus automatic enrolment in our 'Owning It Together' Colleague Share Scheme - a unique opportunity to share in RAC's future success and be rewarded for the exceptional work you deliver.

• Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

• Time Off That Matters - enjoy 25 days annual lave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.

• Financial Security & Perks -pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
• Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
• Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

What You'll Do

• Own and deliver retention KPIs and revenue targets
• Analyse performance vs. budget and prior year, and set future targets
• Present weekly trading performance summaries to senior stakeholders
• Identify opportunities and mitigate risks with a commercial lens
• Build compelling business cases to support retention initiatives
• Influence and manage a matrix of internal stakeholders across pricing, product, insurance, and finance
• Understand customer behaviours and reasons for churn, and translate complex insights into clear, actionable strategies
• Optimise retention processes, including those managed by our third-party administrator (MSG)

What You'll Bring

• Proven experience in a commercially focused insurance role, ideally within personal lines
• Exceptional analytical skills with the ability to interpret complex datasets and a wide range of KPIs to drive actionable insights
• Strong commercial acumen and prioritisation skills
• A proactive mindset - confident in challenging norms and driving change
• Excellent communication and influencing skills, with the ability to present to senior stakeholders
• Ability to work independently, manage complexity, and summarise key actions clearly
• Experience working cross-functionally in a fast-paced environment
• Assertiveness and presence to thrive in a small team of big personalities

Preferred Qualifications

• Relevant degree or vocational qualifications (preferred but not essential)

We're Orange Heroes
At the RAC, we never stand still. With a legacy of over 125 years, it's this restless drive for better that's earned the trust of over 15 million members and it's why we're on a mission to be the UK's number one motoring services provider.
That commitment to excellence isn't just felt by our members, it's echoed by our people too. With a 4.5-star rating on , our colleagues recognise the RAC as a place where ambition, support and authenticity come together.
We're all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you're invited to bring your full self to it.
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