Job Description

Role

As an office-based Internal Project Coordinator at Utopia Projects, you will play a key role in supporting internal sales operations while coordinating projects from order to completion. This role requires strong organisational and communication skills, excellent attention to detail, and a proactive, can-do approach. Industry knowledge and confidence working with computer systems are essential to ensure smooth project execution and exceptional customer satisfaction.

About Us

Utopia Projects is a leading provider of premium bathroom fittings, renowned for innovative design, superior quality, and outstanding customer service. With a strong focus on creating luxurious yet functional bathroom spaces, we have built an excellent reputation within the industry. Our experienced team is committed to excellence across every stage of the business, from product development through to project delivery.

As we continue to grow, we are looking for a skilled and motivated Internal Project Coordinator to join our team.

Responsibilities

Act as the primary point of contact for internal sales enquiries, providing detailed and accurate information on products and services. Manage the sales order process from input and placement through to delivery, ensuring accuracy and efficiency at every stage. Coordinate project timelines, resources, and deliverables to ensure projects are completed on time and to client expectations. Liaise closely with sales representatives, design teams, suppliers, and contractors to support effective project planning and delivery. Monitor project progress, proactively identifying and resolving issues or delays to keep projects on track. Maintain accurate project documentation, including pricing, specifications, and schedules, ensuring compliance and accountability. Support inventory management by accurately inputting procurement costs, monitoring stock levels, and assisting with replenishment. Provide administrative support to the sales team, including preparation of project updates and reports. Keep up to date with industry trends, market developments, and competitor activity to identify opportunities for growth and improvement..

About you

Proven experience in sales administration and project coordination or management. Strong proficiency in Microsoft Office and general computer systems, with excellent attention to detail. Clear and confident written and verbal communication skills. Ability to effectively track daily tasks and manage responsibilities in a fast-paced environment. Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously. Proactive problem-solving mindset with a strong focus on customer service. Essential knowledge of bathroom products, materials, and installation processes. A positive, can-do attitude and strong team-working skills.

Job

Full time, Monday - Friday

Benefits

Competitive salary Opportunities for professional development and career progression Supportive and collaborative team environment Employee discounts on company products and services

How to apply

If you are an organised, motivated professional with a passion for the bathroom industry, we would love to hear from you. Please submit your CV along with a cover letter outlining your experience and interest in joining the Utopia Projects team.

Job Types: Full-time, Permanent

Benefits:

Casual dress Employee discount Free parking On-site parking
Experience:

Microsoft Office: 1 year (required) Sales administration: 1 year (required) Project management: 1 year (preferred)
Language:

English (required)
Work Location: In person