Job Description

Sales Administrator - Full-Time, Office-Based (Eccles, Manchester)

Company:

The Pinewood Group

Location:

Eccles, Manchester

Hours:

Full-Time | Office-Based

Are you an organised, proactive, and customer-focused administrator ready to take the next step in your career?

The Pinewood Group is looking for an

experienced Sales Administrator

to join our friendly and fast-paced team. This is a hands-on role that blends

customer service, sales support, and general office administration

-- ideal for someone who enjoys variety and takes pride in keeping operations running smoothly.

Key Responsibilities

Customer Service & Sales Support

Handle incoming calls professionally, take accurate messages, and transfer to the right team members Respond to customer and sales enquiries promptly and effectively Request prices and lead times from suppliers to prepare accurate estimates Confirm delivery dates and keep customers updated on orders Process sales orders and generate quotes using our internal systems Log activity in our

CRM system

and maintain accurate records Chase supplier orders weekly and liaise with couriers for collections or replacements Prepare and send out fabric swatches and samples

Office & Administrative Support

Create product codes and upload new items to our

CMS

Supporting the accounts department with debtor chasing and order processing Manage daily post (collection and drop-off) Replenish office supplies (milk, coffee, stationery, etc.) Greet visitors warmly and offer refreshments Provide cover and support for colleagues during holidays or busy periods

About You

Proven experience ideally 3 years plus in a

Sales Administration, Customer Service, or Office Support

role Excellent organisational and communication skills Confident phone manner and strong attention to detail Ability to multitask and manage your workload independently Familiarity with

CRM systems

and standard office software (Microsoft Office, Outlook, etc.)

Why Join The Pinewood Group?

Supportive, friendly, and collaborative team environment Opportunity to make a real impact in a growing, long-established company Stable full-time role with a variety of daily tasks Convenient

Eccles, Manchester

location with

free on-site parking

Ready to bring your organisational skills and customer focus to a dynamic role where no two days are the same?

Apply now

to join The Pinewood Group as our next

Sales Administrator!

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Job Type: Full-time

Pay: 24,420.00-28,500.00 per year

Benefits:

Company pension On-site parking
Experience:

Sales administration: 3 years (required)
Work Location: In person