Job Description

About the Role

Handle incoming sales calls and enquiries in a professional and efficient manner Build and maintain strong relationships with both new and existing customers Manage a portfolio of customer accounts, ensuring excellent service and repeat business Identify sales opportunities and upsell/cross-sell relevant products and services Process sales orders, prepare quotations, and follow up on outstanding quotes Liaise with suppliers and coordinate with internal departments to ensure timely delivery of products Work closely with the external sales team to develop and implement account growth strategies Maintain accurate records of customer interactions and sales activity in the CRM system Monitor stock levels and product availability as part of the sales process Provide after-sales support and resolve customer issues in a timely manner

Requirements

Previous experience in internal sales, customer service, or account management (ideally preferred) Strong communication skills with a professional and personable manner Confidence in upselling/cross selling and objection handling Good attention to detail and ability to work in a fast-paced environment Strong organisational skills and the ability to manage your time effectively Knowledge of fixings and fasteners, or experience in the construction supply industry, is a strong advantage - but not essential

Benefits

Full product training and ongoing support Opportunities for progression within a growing company Health scheme and company pension
Job Type: Full-time

Benefits:

Company pension Health & wellbeing programme
Schedule:

Monday to Friday
Work Location: In person

Reference ID: INTERNAL SALES / BUSINESS DEVELOPMENT