Job Description

About the Role

We are seeking a motivated and organised Internal Sales Coordinator to support our B2B sales function. Reporting into our Sales & Operations Manager, this role will be key in managing day-to-day customer interactions, creating quotes, coordinating with the external sales team, and ensuring a smooth sales process from enquiry through to delivery. The ideal candidate will have experience in machinery, equipment, or other technical industries, with the ability to build strong customer relationships and provide exceptional service.

Responsibilities:

Act as a primary point of contact for B2B customer enquiries, providing quotations, product information, and order updates. Support external sales representatives by preparing proposals, sales materials, and tender submissions. Generate and process sales quotations, ensuring accuracy and timely follow-up. Maintain and update CRM systems with leads, opportunities, and customer information. Liaise with operations, logistics, and aftersales teams to ensure efficient order fulfilment. Build and strengthen relationships with key accounts and distributors. Monitor sales pipeline and provide regular reporting and analysis to the sales manager. Assist with sales campaigns, promotions, and exhibitions when required.

Skills & Experience:

Experience in internal sales, sales coordination, or customer service, ideally in B2B environments involving machinery, equipment, or technical solutions. Strong commercial acumen with the ability to identify sales opportunities. Excellent communication and interpersonal skills. Highly organised with the ability to manage multiple priorities. Competent in Microsoft Office (Excel, Word, Outlook) and CRM systems. Self-motivated with a proactive approach to supporting the wider sales team.

Benefits:

Competitive salary with an annual bonus that rewards to your impact. Join our ShareSave scheme and invest in the Company at a discounted rate. 28 days holiday per year and the option to buy more - work hard and recharge. Benefit from our Company pension plan and x3 life assurance scheme. Access top training, clear career paths, and real opportunities to grow and advance. Save big with exclusive deals on high street brands, gym memberships, and more. Take one paid day each year to support a cause you care about--on us.
Job Types: Full-time, Permanent

Pay: From 27,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Employee stock purchase plan Health & wellbeing programme On-site parking Paid volunteer time
Work Location: In person