Job Description

Internal Sales Coordinator

Location:

Atcham

Hours:

Monday- Thursday 08:30am-17:00pm, Friday 08:30am- 15:30p

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Salary:

Up to 26,000 per annum

Purpose

To deliver a high standard of customer service by administering and coordinating internal sales and by working closely with other departments.

Key Responsibilities

oProviding quotations to customers via email and telephone

oProcessing customer quotations, orders and proformas on Winman and keeping them updated

oLiaising with customers about their orders

oTaking payment for proformas

oTranslating customers' descriptions and codes to ensure they receive exactly what they require

oWorking closely with other departments such as Purchasing and Operations to ensure on-time order delivery

oGenerating manufacturing orders for in house manufacture or sub-assembly

oLiaising with purchasing for back-to-back purchase orders

oProviding technical solutions and application advice to customers; obtaining the information from Product Manager or Technical Manager if required

oCommunicating missing or anomalous product information to Product Management

oResolving customer queries or issues & feeding back to Management

oOrganising the transport for shipments out of the UK

oReporting on Daily Sales to the company

oOther ad hoc duties as required

Skills and Profile Required

oExcellent verbal and written communication skills, with strong attention to detail (Essential)

oAbility to work systematically when approaching tasks; following a proven process to daily, weekly and monthly tasks (Essential)

oAbility to work independently, as well as in a team, also the ability to work with other departmental functions within the business (Essential)

oProficient user of Microsoft (Office 365) - Microsoft Excel, Word and Outlook (Essential)

oExperience of working within a sales/customer facing environment such as retail or a contact centre (Essential)

oThe ability to work under pressure; demonstrating a positive, enthusiastic and resilient approach (Essential)

Job Types: Full-time, Permanent

Pay: 24,420.00-26,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free flu jabs Free parking Life insurance On-site parking
Work Location: In person