Job Description

Job Specification: Internal Sales Coordinator

Location: Livingston
Salary: 28,000 - 35,000 + Performance Related Incentive
Sector: Packaging Distribution

Company Overview

Ferrari Packaging

is a trusted, family-run business established in 2002, specialising in delivering

high-quality, affordable packaging solutions

tailored to the needs of UK businesses. With a strong focus on innovation, service, and sustainability, we supply packaging products to a wide range of industries including

food and drink, pharmaceuticals, e-commerce, electronics, and more

.

Backed by

over 50 years of experience in the packaging industry

, our expert team helps businesses reduce costs, improve operational efficiency, and add real value. Whether you need

protective packaging, sustainable alternatives, or bespoke solutions

, Ferrari Packaging provides reliable products that keep your goods secure while enhancing your brand image.

As a

family-run packaging supplier

, we believe in building lasting relationships with our customers. Our reputation is built on

exceptional customer service, responsive support, and dependable delivery

, ensuring you always have the right packaging when you need it.

Sustainability is at the heart of what we do. We are committed to offering

eco-friendly packaging solutions

and continually minimising our environmental impact to protect future generations.

At Ferrari Packaging, we take pride in our heritage, our values, and our commitment to quality, service, and sustainability. Our mission is simple: to provide businesses across the UK with packaging solutions they can trust.

Role Overview

Sales Coordination is a vital function, acting as the bridge between our customers and internal teams. This fast-paced, office-based role involves handling inbound enquiries, processing orders, supporting external sales, and generating outbound activity to grow customer spend and uncover new opportunities.

Key Responsibilities

Manage and develop a portfolio of existing accounts to maintain profitability Handle incoming customer queries, providing expert advice and solutions Conduct outbound calls to identify and target new customers Support the external sales team with coordination and follow-up Administer sales orders and quotations, ensuring timely delivery Liaise daily with key suppliers Use internal systems including CRM, SalesI, Sage and LinkedIn Collaborate closely with logistics and procurement teams

Candidate Profile

We're looking for an experienced internal salesperson with a proven track record in a fast-paced environment. However, personality and attitude are just as important. If you're confident, proactive, and enjoy engaging with customers, we'd love to hear from you.

Essential Attributes:

Excellent telephone manner - friendly and professional Strong administrative and organisational skills Commercial awareness and target-driven mindset Willingness to learn internal systems (e.g., Sage, SalesI) - full training provided

Benefits

Competitive basic salary Performance-based incentives 29 days annual leave (rising to 34 with service), including public holidays Contributory pension scheme Extensive training and development opportunities Modern premises in Livingston's Brucefield Industrial Estate Clear progression pathways and career development plans

Application Process

We aim to review applications swiftly and select a successful candidate to start as soon as possible.

All applications will be acknowledged. Shortlisted candidates will typically hear from us within 1-2 weeks. If you haven't heard within 2-3 weeks, please assume your application has not been successful.

Job Types: Full-time, Permanent

Pay: 28,000.00-35,000.00 per year

Benefits:

Company pension Free parking On-site parking Referral programme Sick pay
Work Location: In person