Job Description

Introduction

Infinigate Group are a leading, global distributer, specialising in total cyber security solutions and services. With 4 UK offices based in London, Woking, South Cerney and Fareham, we take pride in providing unrivalled support and value for our vendor and reseller partner communities.

Our team at Infinigate consists of IT security experts as well as highly skilled support staff. With the right people in place, our laser focus is on positive customer outcomes and long-term stable partnerships with our vendors. To deliver this objective we adopt a flat hierarchy, high performing teams, efficient decision-making processes and a nurturing and learning environment which rewards performance.

Role Purpose

Infinigate are seeking an excellent Internal Sales professional to join their evolving sales team. This role takes ownership of the entire cycle of administrative support with a specific focus on an exciting new vendor for Infinigate. This role offers the opportunity to make the role your own, utilising a key internal sales skillset, enhancing processes and offering outstanding customer service to both internal and external stakeholders.

Please note that this role can be based in either our London or Woking offices. This is a full-time position, 37.5 hours per week adhering to a hybrid working pattern (3 days working from office and 2 working from home).

Duties & Responsibilities

Create a high volume of quotations for both New Business and Renewal opportunities

Logging these int our CRM as defined in the vendor specific process

To manage the sales order process from receipt of PO from customer through to Supply Chain Team including quality checks and error resolution

Managing and chasing back-order report where required

Assist with managing the RMA process

Ensure the CRM system is used and updated as defined for your vendor

In-depth understanding of [Vendor] and Infinigate systems and processes

To have an excellent working relationship with [Vendor] product sales team, supply chain and renewals team.

Maintain a peer-to-peer relationship with the Vendor

General Skills

Professional written and verbal communication skills

Ability to prioritise, manage concurrent activities and to multi task

Numerate with good attention to detail

Proficient in MS applications including Excel, Word and Outlook

Previous experience of IT systems for quotation, order entry, CRM

Calm under pressure

Personal requirements

Infinigate's values underpin a strong collaborative working culture and successful inclusive working environment.

Own it! Self-motivated with the ability to work on own initiative

Aim high! Demonstrates accountability and responsibility that fall within the scope of the role

Be open! A team player and a good collaborator

Benefits

26,000 - 30,000 salary per annum + commission

25 days annual leave rising to 28 days with length of service, plus bank holidays.

Day off on your birthday.

2 paid volunteer days per year

Additional holiday purchase scheme

Electric Car Lease Scheme

Life assurance of 4 x basic salary and group income protection from start date

5% employer matched pension contributions after 3 months service.

Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.

Hybrid working arrangements and standard office working hours are 9am - 5.30pm

Employee assistance programme for practical and emotional support.

Free parking and complimentary refreshments onsite.

Infinigate Group are committed to creating a diverse and inclusive workplace where differences are not only accepted but also valued and appreciated. If any reasonable adjustments would support you through the recruitment process, then please get in touch at JobsUK@infinigate.com

If you are interested in applying for this role or have any additional queries on the role, please submit your CV quoting 'Internal Sales Support' to JobsUK@Infinigate.com.

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Cycle to work scheme Free parking On-site parking Private medical insurance Referral programme Work from home
Schedule:

Monday to Friday No weekends
Work Location: Hybrid remote in Woking GU21 5RW

Reference ID: INF1