Internal Salesperson
Job ref: 1906
SBS Dundee are seeking a motivated and dynamic Internal Salesperson to join its close-knit team. This role is predominantly telephone-based, focusing on quoting and processing orders for our customer base. You will work closely with both customers and the internal team to drive sales and meet branch targets in a fast-paced and supportive environment.
Key Responsibilities:
Handling inbound and outbound sales enquiries, providing quotes and processing customer orders over the phone
Building strong relationships with new and existing customers to encourage repeat business
Accurately managing orders and ensuring timely processing and delivery
Identifying opportunities for up-selling and cross-selling of our pipeline/plumbing products
Assisting in managing stock levels and liaising with suppliers to ensure product availability
Working collaboratively with the external sales team to support sales efforts and achieve branch targets
Maintaining accurate customer records and order details in the system
Providing product information and advice to customers regarding pipeline/plumbing products
Ensuring excellent customer service and resolving any issues or queries in a timely manner
Ideal Candidate Should Have:
Experience in the pipeline/plumbing industry or a related field (preferred but not essential)
A willingness to learn new computer systems quickly
Strong communication skills, both written and verbal
Enthusiasm to achieve sales and work within a team to meet branch targets
A proactive attitude with the ability to handle multiple tasks in a busy environment
Strong organisational skills and attention to detail
Basic Salary (dependent on experience) and potential bonus based on branch performance
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