Job Description

Job Advert


INTERNAL TECHNICAL SALES



Routeco is looking towards a bright future as a growing part of Sonepar, an independent family-owned company with global market leadership (46,000 associates, an annual turnover of 32.4 billion euros) in B-to-B distribution of electrical products, solutions, and related services.


You'll be joining a growing organisation in the UK of over 250 associates at one of the UK's leading distributors of industrial automation and control products.


We encourage development and progression both within individuals and in the business by constantly moving forward and are open to acquisitions that help to strengthen our skills and offerings to also provide the best for our customers and our associates.


If you are looking for a company that has a long-term vision and cares about its people and the planet, then look no further.


We want you to join and contribute to a team that is constantly adapting, learning, and daring to be different



ARE YOU THE PERSON WE ARE LOOKING FOR?





An opportunity has arisen within our Sales Department for an Internal Technical Sales within our Manchester Service Centre. Working in the Sales department at Routeco means working closely with our customers on the phone, via email and face to face, to maximise sales opportunities.



So, we are looking for someone with initiative, organisation skills and self-motivation who enjoys dealing with people and is looking to develop their career.



Promote and advise on compatible products and services whilst maintaining high levels of customer service. Ensure customers are fully informed and are updated on: availability of product, pricing and appropriate discounts and delivery timelines. Where lead times do not match customer requirements investigate alternative parts to meet customer demands Knowledge of all Franchise suppliers Entrepreneurial sourcing of non-franchise products Managing and interpreting customer requirements, promoting and advising on additional associated products on incoming sales enquiries. Demonstrate sufficient commercial awareness to negotiate prices, depending on the customer status, ownership and type of product; thereby maximising the margin achieved on the transaction Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression. Take charge of your personal development and contribute to the evaluation of performance in line with Routeco's core competencies and learning and development framework. Observe Health & Safety policy and procedures


WHAT DO YOU NEED TO BRING TO ROUTECO?



To deal with customers, you need a solid education with GSCEs (or equivalent) in Maths and English. Ideally you will be qualified to at least ONC level in electrical engineering. Gaining the enthusiastic commitment of others is an important component of this job. It will be important for the job holder to be methodical and precise in their approach. Customer support and servicing skills will be a critical factor of the role It is important to have good working knowledge of Microsoft office and data entry systems Experience within an electrical engineering role, or a background in electrical distribution would be an advantage. The role holder will have the ability to provide practical solutions, solve problems and look for continuous improvements for both the customer and the company.


WHAT ROUTECO CAN OFFER YOU

Hours:

37,5 hours per week

Generous Time Off:

Start with 25 days of annual leave, increasing with length of service up to 30 days with the option to flex up/down 5 days.

Long Service Rewards:

Celebrate your milestones with special gifts and up to 5 extra holiday days in your anniversary year.

Wellness Benefits:

Access a health and wellbeing cashback scheme

Financial Security:

Benefit from life assurance coverage at 2 times your salary.

Free Shares:

you will be eligible to receive free shares after completing 3 years of service.

Pension Plan:

Join our group personal pension plan with a 5% employer contribution.

Continuous Learning

1h of protected development time every week to enhance your skills

Family-Friendly Leave:

Enhanced maternity and paternity leave.

Recognition:

Receive discretionary 'on the spot' and value-based awards for outstanding performance.

Volunteer Time Off:

Get paid time off for participating in our volunteering programs.

Exclusive Discounts:

Access the Associate Discounts Portal for savings.

Referral Bonuses:

Earn financial reward for referring talented individuals.

Cycle Scheme:

Access to salary sacrifice Cycle Scheme.

Wellbeing Support and Employee Assistance:

Access a 24/7 support program through Unum, and Mental Health First Aiders.

Fitness Benefits:

Enjoy gym membership discounts.

Workplace Giving:

Contribute to meaningful causes

Routeco are committed to embedding diversity and inclusion across the whole organisation, a place where we can all be ourselves. We are committed to providing equal opportunities to all current and prospective employees and will not discriminate based on a person's race, colour, sex, gender, age, religion, national origin, disability status, sexual orientation, source of income, parental status, or any other protected status and we will strive to build a culture that values meritocracy, openness, fairness, and transparency.



As part of our commitment to increase workplace diversity, we have introduced the practise of anonymising c.v.s to help remove bias by omitting personally identifiable information, such as name, gender, age and education.



We aim for an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application.



Are you ready to make a difference?