It Account Manager

Harrow, ENG, GB, United Kingdom

Job Description

Full job description



About Cube Technology



Cube Technology are a proactive and partnership driven Managed Services Provider specialising in end to end technical services and support, helping to keep our customers protected and operational 24/7, 365 days a year.

Role Overview



The role will be to grow new customers while managing and supporting an existing portfolio of customer accounts, building mutually beneficial relationships whilst developing as well as growing revenues using the Cube portfolio of services. This will involve working with the existing team to resolve issues, enabling the retention and growth of customer revenues and margins.

Location

There will be a mixture of working from our Harrow Office, home working and customer sites.

Key responsibilities will include:



Managing a portfolio of customer accounts whilst developing positive relationships and providing exceptional service Growth and service of customer portfolio Achievement of revenue and margin growth targets including effective pipeline and forecast management Achievement of revenue & margin growth targets on a Monthly, Quarterly and Annual basis Achieve appropriate targeted business mix Identify opportunities to grow business within client base Engage with customers with regular calls and face to face conversations Excellent communication with other departments in the organisation in order to facilitate client requests

Skills & Experience



The successful candidate should have:



Solid communication skills including verbal, written and active listening. Strong understanding of B2B sales Understanding of sales cycles, pipeline management and sales forecasting. Understanding of commercials to maintain and grow revenue in line with targets. Building and maintaining effective long-term relationships. Ability to work effectively and multitask within a busy fast paced office environment. Customer service skills to effectively and efficiently support clients. Manage workload effectively to meet client requirements without constant supervision. Demonstrate ability to evaluate and balance individual workloads through effective time management, prioritisation, and organisational skills. A self-starter who uses initiative to drive results independently and thrives in a fast-paced, client-focused environment.

The successful candidate must have the following experience:



1-5 years' experience within B2B Management roles or 3-7 years' of relevant Sales experience working for an MSP partner

Location



This role will require some UK based travel to visit client locations. Additionally, the role will be a mixture of periodically working from our head office in Harrow and remote working.

Benefits



Free onsite parking with EV charging points Air-conditioned offices with shower facilities Career progression with personal development plans Funded training opportunities Private healthcare Company pension
Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Benefits:

Company pension Private medical insurance Work from home
Work Location: Hybrid remote in Harrow HA1 4HX

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Job Detail

  • Job Id
    JD4159000
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Harrow, ENG, GB, United Kingdom
  • Education
    Not mentioned