Job Description

IT Desk Based Account Manager

Pay:?45,000.00-49,000.00 per year

Company Overview

Redsquid is a dynamic and customer-focused technology provider, delivering innovative IT and communications solutions to businesses across the UK. With consistent year-on-year growth, Redsquid offers exciting career opportunities for driven individuals looking to thrive in the IT and telecoms industry.

Operating as part of a group structure, Redsquid empowers its regional teams with autonomy and agility. With the launch of our integrated solution suite, combining Networking, Unified Communications, and IT services, Redsquid is entering a new phase of strategic growth offering clients a comprehensive technology roadmap tailored to their business needs.

Role Summary

The IT Account Manager will be responsible for delivering against the sales plan for Redsquid's Aberdeen Region. This includes managing and expanding a portfolio of key accounts, generating new business opportunities, and converting leads into profitable wins.

This is a fantastic opportunity for a motivated sales professional with strong IT and communications experience to join a fast-growing, collaborative, and forward-thinking organisation.

Key responsibilities include:

Maintaining accurate pipeline tracking and reporting to ensure targets are met. Developing and executing account growth strategies, including upsell opportunities and contact plans. Collaborating with marketing and product teams to drive lead generation and refine propositions. Leading client engagements and campaigns to secure new business. Designing and pricing IT and communications solutions in collaboration with technical teams. Ensuring proposals meet client needs and are commercially viable. Presenting Redsquid's technology roadmap and solutions to both technical and business stakeholders.

Key Responsibilities

Achieve or exceed revenue and margin targets as agreed with the Sales Director. Manage and grow revenue from a named account base. Drive lead generation and maintain a healthy sales pipeline. Identify upgrade and cross-sell opportunities within existing accounts. Conduct regular client review meetings. Ensure accounts receivable are up to date. Represent Redsquid at client meetings and industry events. Contribute to proposition development and event planning. Use sales tools and methodologies as directed by the Sales Director.

Solution Development:

Work with internal teams to price and resource solutions effectively. Attend client meetings to gather technical and business requirements. Deliver compelling presentations and proposals that highlight business benefits and ROI.

Customer Engagement:

Develop and execute account nurturing strategies to promote Redsquid's full portfolio and build long-term client relationships.

Skills & Attributes Required

Proven ability to lead and close sales opportunities. Strong multitasking and prioritisation skills. Passion for technology and its impact on business. Demonstrable success in selling IT, WAN, UC, and Voice solutions. Ability to build and manage a robust sales pipeline. Organised, process-driven, and detail-oriented. Energetic, professional, and confident communicator. Excellent presentation and interpersonal skills. Willingness to travel across the UK. Proactive and self-motivated.

Experience Required

Essential:

Minimum 5 years of relevant sales experience in IT or telecoms. Experience presenting business cases and ROI for technical solutions. Ability to tailor approach based on client type and industry. Proven track record of meeting or exceeding sales targets.
Job Types: Full-time, Permanent

Pay: 45,000.00-49,000.00 per year

Work Location: In person