Job Description

Career Area: Technology, Digital and Data
:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Posting Title: IT Analyst
Salary: 34,455 + per annum depending upon experience
Location: Peterborough
Benefits:
25 days annual leave + 8 days Bank Holiday
Up to 10% Bonus
Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%
Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
The Opportunity
The selected candidate will become part of the Caterpillar IT team (Energy & Transportation Segment) located in Peterborough. This position involves supporting the Industrial Power Systems Division (IPSD) by serving as the intermediary between IT and diverse global business units, facilitating the creation of requirements, development, testing and utilisation of information systems across Sales, Marketing, Service, and the Aftermarket team.
The primary emphasis will be on gaining an in-depth understanding of the departments and their role in supporting Caterpillar's strategy aligned with available technology solutions.
The successful applicant will join a global team supporting comprehensive business operations, offering opportunities for professional growth and exposure to various business functions. Additionally, there will be experience gained with numerous application technologies and IT architectures, with a primary focus on Salesforce.
This is an excellent chance for a skilled business analyst with strong tech knowledge to enhance their capabilities by shaping and maintaining an IT portfolio for a major international organisation.
What You Will Do
Conduct interviews, workshops, and surveys to elicit business needs from stakeholders
Translate business requirements into actionable work items using Azure DevOps
Create user stories, acceptance criteria, and functional specifications
Document workflows, wireframes, and high-level design diagrams to support development
Build and maintain strong relationships with key business owners across functional areas
Provide input to business cases and help define success metrics
Represent business interests in project oversight, scope definition, and delivery tracking
Stay current with Salesforce platform updates and best practices
Collaborate with Salesforce teams to design enhancements and ensure compliance with security and availability standards
Support Salesforce-related onboarding and training for new employees
What You Will Have
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Basic Understanding:

• Describes basic elements and benefits of core applications supported by own area.

• Names the organization's core application systems.

• Names major business functions and services supported by core applications.

• Locates and uses relevant documentation for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding:

• Explains the value of a disciplined approach to problem solving.

• Describes problem reporting and escalation practices.

• Utilizes accepted procedures for problem analysis and resolution.

• Identifies key aspects of problem-solving techniques used in own area.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. Level Basic Understanding:

• Describes basic activities and deliverables associated with application design.

• Discusses technical architecture relevant to own environment.

• Identifies technical application architecture standards and considerations.

• Names the specific tasks, activities and deliverables of technical application design.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design). Level Basic Understanding:

• Cites specific types of application software and their usage within an organization.

• Identifies problems commonly associated with application implementation.

• Lists main application software and vendors in the market place.

• Describes the general processes and policies of application implementation.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Basic Understanding: o Cites examples of functional and non-functional requirements.

• Describes basic concepts and major activities associated with requirements analysis.

• Explains the life cycle context and scope of requirements analysis.

• Explains the structure and components of effective requirements analysis documents.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. Level Basic Understanding:

• Describes the basic concepts and issues of system and technology integration.

• Illustrates the risks and benefits of technology integration projects.

• Discusses major software, hardware or application integration initiatives and plans.

• Explains system integration initiatives in own environment.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Basic Understanding:

• Describes major components of system testing used by the organization.

• Documents the standard processes and procedures involved in system testing.

• Explains the importance of thorough system testing prior to implementation.

• Identifies common errors that occur in standard system testing activities.

Candidates may have gained the following skills and experience through previous roles:
Salesforce Platform Expertise
Agile & DevOps Methodologies
Cross-Functional Collaboration
Figma Wireframing & Visio or Lucid Draw to document both the as-is state and future state
Additional Info
This role is based from the office in Peterborough and will require 5 days per week on site with no option of hybrid working.
What You Will Get
We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI
Posting Dates: September 8, 2025 - September 22, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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