Job Description

As an IT Asset & Configuration Analyst, you will be responsible for maintaining the accuracy and integrity of Evri's IT Asset Database and Configuration Management Database (CMDB). You'll manage IT assets throughout their lifecycle, ensuring governance, compliance, and cost efficiency while supporting the IT Asset Management Lead in delivering the IT Asset Management Strategy. This is a hands-on role where your attention to detail and analytical skills will help drive smarter IT investment decisions.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look below to understand what you'll be doing as IT Asset & Configuration Analyst:

• Maintaining the IT hardware and software asset portfolio, ensuring compliance with governance, risk, cost control, and performance objectives.
• Ensuring IT asset processes follow company policies, procedures, and industry best practice.
• Supporting the implementation of the IT hardware asset lifecycle strategy, collaborating with Procurement, Suppliers, and IT teams.
• Managing software licenses--including procurement, deployment, optimisation, and harvesting.
• Provisioning hardware for Evri users, ensuring a smooth and compliant onboarding/offboarding process.
• Ensuring the completeness and accuracy of the IT Asset Database and CMDB.
• Conducting periodic audits of hardware and software assets to ensure compliance and resolve discrepancies.
• Using data-driven insights to optimise IT asset usage and reduce cost across the organisation.
• Supporting ITAM project deliverables--coordinating activities, chairing meetings, and ensuring accurate data collection.

Still interested? Great News! We are looking for:

• ITIL V4 (required).
• Relevant Software/Hardware Asset Management certification (desirable).
• Minimum 1 year's experience in an IT Asset Analyst or similar role.
• Experience with ITAM-supporting technologies such as CMDBs, auto-discovery tools, MDM, and SAM.
• Knowledge of Service Management processes and ITIL principles.
• At least 1 year of experience with ITSM tools, preferably ServiceNow.
• Ability to analyse and present accurate data to management for key business decisions.

At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensuring that every person at Evri is valued for who they are and what they bring to our business.
We are Evri. Where everyone is welcome.
We're excited for the future. Let's deliver it together.
Every parcel, every person, every place - every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you.

Skills Required