Job Description

Barrack Lane Medical Centre has the opportunity for an IT assistant/administrator to join our friendly, supportive and professional team. The role will involve working at both Barrack Lane and our branch surgery at Stoke Park. This is a very busy, interesting and rewarding job working full-time Monday Friday. As an IT assistant/administrator you will be responsible helping our IT Lead provide IT support to the practice.
Main duties of the job

• Assist in ensuring all IT, telephony and CCTV monitoring equipment across both our sites.
• Liaise with the NHS IT service desk.
• Set up new user login details.
• Reset passwords.
• Maintain practice website.
• Provide reports as required.
• Other troubleshooting duties.

This is an extremely important role within the surgery as every member of staff relies on IT to be able to do their job.
About us
Barrack Lane is a busy practice in the town centre of Ipswich, Suffolk. We have a practice population of over 20,000 patients. The practice is based on two sites, the main surgery in the centre of the town, and a branch surgery at Stoke Park.
Our clinical team is made up of GP partners, salaried GPs, advanced nurse practitioners, advanced care practitioners, dietician, paramedics, physicians associate, pharmacists, pharmacy technicians and a practice nursing team and HCAs. This team is supported by a strong administrative, coding and care-navigating team.
Barrack Lane is part of a PCN (Primary Care Network) with Ivry Street Medical Centre, in Ipswich, and the two practices cover a population of 32,000 patients. The PCN allows the practices to share resources and offer an enhanced service to our patients. The PCN employs care co-ordinators and social prescribers to work with patients, especially our vulnerable patients, to help them to access the best care.
Details
Date posted
17 September 2025
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
28992
Job locations
1 Barrack Ln
Ipswich
Suffolk
IP1 3NQ
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential

• Excellent written and communication skills.
• Previous NHS experience is essential, primary care experience is desirable.
• The ability to work calmly and efficiently in a fast paced environment, working well under pressure.
• The need to maintain confidentiality all times.
• A high level of attention to detail.
• Excellent IT skills.
• The ability to work flexibly to cover colleague's holidays and occasional sickness.

Experience
Essential

• Excellent written and communication skills.
• Previous NHS experience is essential, primary care experience is desirable.
• The ability to work calmly and efficiently in a fast paced environment, working well under pressure.
• The need to maintain confidentiality all times.
• A high level of attention to detail.
• Excellent IT skills.
• The ability to work flexibly to cover colleague's holidays and occasional sickness.

Person Specification
Experience
Essential

• Excellent written and communication skills.
• Previous NHS experience is essential, primary care experience is desirable.
• The ability to work calmly and efficiently in a fast paced environment, working well under pressure.
• The need to maintain confidentiality all times.
• A high level of attention to detail.
• Excellent IT skills.
• The ability to work flexibly to cover colleague's holidays and occasional sickness.

Experience
Essential

• Excellent written and communication skills.
• Previous NHS experience is essential, primary care experience is desirable.
• The ability to work calmly and efficiently in a fast paced environment, working well under pressure.
• The need to maintain confidentiality all times.
• A high level of attention to detail.
• Excellent IT skills.
• The ability to work flexibly to cover colleague's holidays and occasional sickness.

Skills Required