Job Description

Build your Career with an Industry Leader

For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. With more than 12,000 teammates in 25+ countries, we come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at mcclabel.com.

Our EMEA IT Business Systems division is seeking a dedicated Business Analyst to join our team. This role involves supporting, improving, and rolling out several business IT systems across Europe and Africa.

Key Responsibilities

Participate in projects for the implementation and evolution of business systems (ERP, MIS, Scheduling, Data Collection, etc.) across plants in Europe and Africa. Standardize processes and configurations while identifying and addressing functionality gaps. Analyse and review Business Requirements and client change requests, assess their nature (development request, defect, setup error, etc.), and prioritize accordingly. Provide the development team with comprehensive test cases for detected defects. Conduct client training sessions to ensure effective system usage. Perform support activities for business systems using ticketing systems. Drive continuous improvement initiatives by analysing and optimising processes. Contribute to the evolution of business systems through configuration, report development, and creation of interfaces to third-party systems. Offer technical input using development and database knowledge. Test and produce new releases or patches. Collaborate consistently with colleagues in globally distributed teams.

Skills and

Experiences

Master's degrees in engineering, Computer Science or similar Previous work experience related to the implementation and support of complex business systems, such as ERP or similar Very familiar with report development, including use of Crystal Reports would be considered a plus Expert knowledge of SQL language and ability to navigate and extract and import data to and from database. Write SQL queries. Problem solving mind. Client focused mind set Excellent written and verbal communication skills in English Ability to present complex information in a clear and structured way Autonomous, rigorous and well organized Resilient under pressure Ability to work on own initiative and adhere to deadlines, flexible and adaptable Eager to learn and self-train on new business areas within the label printing industry Ready to travel around Europe and Africa, up to 20% of the working time

Optional

but

desired

Production management systems (Scheduling, MRP, data collections, quality management, etc) in Printing or other manufacturing environment. EFI Radius Process description notations (BPMN, flow chart) Agile methodologies ServiceNow or another ticketing system

Why Multi-Color

You will work at the cutting edge of production environment innovation; we challenge the status quo and are transforming operations every day You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best You will be part of a team that values integrity; we support each other and keep our promises You will be able to work freely, flexibly and true to your authentic self; we champion diversity You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients

Additional Information

The office will be in either Lucca (Italy) or Glasgow (UK), but the contract will provide for forms of smart working, to be agreed. You must live within a commutable distance to our Lucca or Glasgow manufacturing sites.
Applications from more experienced figures are also evaluated and the remuneration will be commensurate with the actual experience.

To apply for this role you must already have the right to live and work in either Italy or the UK and you must have the ability to travel unrestricted within Europe and Africa. Visa sponsorship is not provided.

As we are a multi-national company, our main business language is English. As such, all applications must be made using the English Language.

Diversity & Inclusion

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued and empowered. We are committed to providing an environment in which everyone is included, treated fairly and with respect. We consider our people our best asset and understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

#LI-MY1
#LI-Remote