Job Description

Locations - Birmingham, Bristol or London - 3 days a week onsite
Why this job matters
This role is crucial for ensuring the effectiveness of IT controls within the organisation, supporting compliance and risk management frameworks. By testing and validating IT general controls, change management, and access management processes, you will contribute
to the overall assurance of IT systems and applications.
What you'll be doing
In this role you will be responsible for:

• Conducting audits and testing of IT general controls, assessing risks related to IT processes such as change management and access management.
• Ensuring that applications are appropriately integrated into the control framework.
• Collaborating with various teams to identify control gaps, recommend improvements, and support ongoing compliance with internal policies and industry standards.
• Engaging with business units and deliver actionable insights through strong stakeholder management and communication skills.

Responsibilities

• Provide first line assurance that IT controls are designed, implemented, and operated effectively to meet UK Corporate Governance Code and India Companies Act obligations.
• Use expert knowledge to guide control operators, owners, and compliance leads on current control requirements and ensure understanding and compliance.
• Ensure operational teams have robust plans to address control deficiencies, evaluate the impact of ineffective controls, and maintain evidence for audit purposes.
• Drive business value by simplifying processes to increase control effectiveness and reduce commercial exposure from non-compliance.
• Interface with IT operational teams, 2nd Line of Defence, external auditors, and customer audit representatives.
• Support senior managers in the Risk and Compliance team and work as part of a small team of ICOFR controls and assurance specialists.
• Support application onboarding, perform control design and implementation, test preparation, and maintain a health dashboard for applications and ICOFR controls to inform decision making.

Skills and Experiences
Essential:

• Bachelor's degree in a relevant field such as Information Technology, Computer Science, or Risk Management.

• Proven experience in audit, IT controls testing, compliance, or risk management.

• Strong knowledge of IT general controls, change management, access management, and ITIL service management processes.

• Familiarity with frameworks such as COBIT, ISF, or equivalent, and certifications like CISA, CISSP, or similar are highly desirable.

• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong communication and interpersonal skills to effectively engage with diverse teams and manage relationships.

Desirable:

• Cloud experience including certifications.
• Experience working in a similar scale enterprise size business to BT.
• Understanding of Telco sector.

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target performance bonus
• Life Assurance
• Pension scheme if you pay in 5% BT will pay in an additional 10%
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• 50% discount for friends and family on EE SIM only plans
• World class training and development opportunities
• Volunteering days so you can give back to your local community

IV Process and Our leadership standards
Interview Process:
At BT, the candidate experience is of great importance to us, as such we follow a process called "Hiring the Best for BT". This process promotes a fair, thorough, and consistent interview experience for all candidates and removes bias. Interviews are conducted on a 1 on 1 basis, where you will meet different stakeholders during the process, and you will be guided through each stage with clear communication and feedback throughout by your TA partner.
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required