Job Description

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."



At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.



For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.



Purpose



The IT Delivery Manager reports to IT Programme Manager and has the overall, end-to-end responsibility of the delivery of a project or activity. Projects will cover either business-driven project supporting growth or new service delivery or technology consolidation and implementation projects to rationalise the IT infrastructure. This includes the shaping of the approach to achieve the desired outcomes, through to delivery and finally transitioning into the Service Operations team. The position involves, coordinating projects and resource management within the project or activity. Working with IT team and business stakeholders and sponsors, ensuring communications remain timely and relevant. Reporting on progress made, risks or issues that are stopping the delivery from occurring and any activities that are planned in the future where support is required. Finally, the IT Delivery Manager will monitor and report on all financial management activities, from the cost to achieve the outcomes, through to the benefits realised. It is essential that standards are followed, and policy and processes observed to provide effective customer service and meet requirements through an ITIL framework. Ensuring delivery requests are recorded accurately, timely and progressed to the conclusion that meets the customer's expectations. Managing the delivery pipeline and systems to ensure the business demands are managed, progressed and ensuring key stakeholders are kept informed of their individual requests.



Download the for full details.

Location:

You will be homebased



Employee Benefits



As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:



25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday



2 days paid volunteering leave each year



An enhanced pension scheme after 6 months



Life Assurance at 3 times your annual salary rate



Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes



Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)



Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan



Opportunity to request flexible working from day one



Our Strategy



To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf



Join a diverse and inclusive organisation



Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.



In addition;



We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.



We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.



Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.



We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.



If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk



Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.



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