Job Description

Company Description

IT Desktop and Asset Manager

Altrincham, Greater Manchester

42,000 - 47,500 per annum (dependent on experience)

Full-time, Permanent | Hybrid Working (1-2 days from home)

Are you a strategic and hands-on IT professional with a passion for delivering high-quality service and driving efficiency? CCH Group is looking for an

IT Desktop and Asset Manager

to join our IT Service Delivery Team in Altrincham.

In this vital role, you'll be responsible for overseeing and supporting all aspects of end-user computing and telephony, while leading the strategy and lifecycle management of IT assets across the business. From infrastructure equipment to software licensing, you'll ensure the effective management, control, and optimisation of our IT estate.


If you're a proactive problem-solver with a keen eye for detail and a drive to reduce inefficiencies, we'd love to hear from you

What you'll be doing:

You'll be responsible for line managing two team members, providing guidance, support, and regular performance feedback. Leading the strategy for IT hardware and asset management across the business Keeping our asset inventory accurate, up-to-date, and audit-ready Improving systems and processes to reduce waste and drive efficiency Supporting end users with desktop, hardware, and software issues Managing IT equipment lifecycle, procurement, and stock levels Producing insightful reports and identifying opportunities for cost savings Collaborating with stakeholders to ensure smooth asset recovery and compliance Creating clear documentation and supporting project delivery

Qualifications

What we're looking for:

At least 3 years' experience managing desktop systems and IT assets Background in a fast-paced IT service environment Confident working independently and managing vendors and suppliers Skilled in maintaining large asset databases with a strong eye for data accuracy Comfortable bringing fresh ideas and driving change across teams Strong problem-solving skills with a proactive mindset Solid knowledge of IT hardware, software, and licensing models Hands-on experience with tools like SOTI (or similar MDM), Active Directory (on-prem & Azure), and SCCM Excellent communication and stakeholder engagement skills

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

COMMUNITY: Stronger together, building a thriving culture. COURAGE: Boldly shaping a better future. HEART: Passionate and dedicated--what we do matters.

Ready to Make a Difference?

Apply today and help transform lives in your community.


CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.