Job Description

LOCATION:


Carpenter House Carpenter Street Perth, PH1 5GB


SALARY:


41,276 - 45,349 per year


CONTRACT TYPE:


Permanent


POSITION TYPE:


Full Time


HOURS:


36 hours per week


WORK FROM HOME:


Hybrid



We currently have the following opportunity:



IT Engineers - Operations (2 Posts) - PKC12932

41,276 - 45,349

Carpenter House, Carpenter Street, Perth PH1 5GB



Join our IT Operations team at Perth & Kinross Council. We need skilled and motivated engineers for two essential areas to deliver secure, resilient, and future-ready digital services. Applicants must be technically confident in one of these roles:

Security & Access - Identity, Access, & Platforms

Infrastructure Support - Business Applications

Infrastructure Support - Networking & Telephony

Why Join Us?

You will become part of an innovative and collaborative Service that plays a key role in advancing the Council's digital transformation initiatives. Whether your responsibilities involve supporting essential business systems, overseeing our networking and telephony infrastructure, or managing security and access controls, your contributions will be integral to enhancing the quality of service provided to our communities.

Skills & Experience Required

---------------------------------

Main Purpose of Each Role

Security & Access - Identity, Access & Platforms

Provide technical support for identity, access, and collaboration platforms, including Microsoft 365, Security Service Edge, and Microsoft domain services. Implement and maintain access controls across on-premises and cloud environments, ensuring secure service edge delivery. Assist in managing changes to infrastructure and services, ensuring minimal disruption and adherence to security standards. Monitor and maintain compliance of access rights, asset configurations, and processes with internal policies and business continuity requirements. Help enforce consistent security policies across SaaS, IaaS, and on-prem environments, maintaining visibility and control over cloud access. Support identity lifecycle processes, including provisioning, deprovisioning, and role-based access management. Assist in managing web traffic policies for both corporate and school environments, ensuring alignment with organisational standards. Maintain accurate configuration data to support IT Asset Management and contribute to lifecycle planning and risk mitigation. Participate in Information Governance and Security & Governance activities as required. Support the IT Incident Recovery Manager in responding to security incidents, including containment and recovery efforts.

Infrastructure Support - Business Applications

Support the design, implementation, migration, upgrade, patching, and decommissioning of business applications in line with technical architecture standards. Contribute to the development and refinement of technical requirements for business applications during procurement and renewal processes. Maintain accurate and up-to-date technical documentation, including system diagrams, troubleshooting guides, upgrade procedures, best practices, and disaster recovery plans. Assist in application procurement activities, providing technical input and evaluation support. Identify and remediate security vulnerabilities within business applications, ensuring compliance with security policies. Support the IT Incident Recovery Manager in investigating and responding to security incidents related to business applications. Provide technical support and maintenance for the council's SQL Server and Oracle database environments, including licensing and performance tuning. Collaborate with service areas and IT teams, demonstrating strong communication and coordination skills to support operational needs. Maintain accurate configuration data for IT assets and contribute to lifecycle planning and risk assessments as part of IT Asset Management.

Working at Perth & Kinross Council

---------------------------------------

Infrastructure Support - Networking & Telephony

Provide technical support for the Council's voice and data network infrastructure, including LAN/WAN, wireless, and telephony systems across corporate and educational environments. Implement and maintain resilient, secure, and high-performing network services, ensuring availability and scalability across all Council sites. Assist in the delivery of key infrastructure projects such as WAN development, wireless upgrades, firewall and remote access solutions, and telephony strategy implementation. Monitor and maintain network performance, proactively identifying and resolving issues to minimise service disruption and ensure compliance with security and operational standards. Support the deployment and lifecycle management of network hardware and software, including switches, routers, firewalls, and load balancers. Contribute to the planning and execution of Zero Trust Network strategies and cloud-based connectivity solutions. Maintain accurate configuration and asset data to support IT Asset Management and inform capacity planning and risk mitigation. Support the IT Incident Recovery Manager in responding to network-related incidents, including containment, recovery, and root cause analysis.

What You'll Bring

We're looking for engineers who:


Hold an HND (or higher) in a relevant discipline or can demonstrate substantial hands-on IT experience. Understand security frameworks and compliance standards. Communicate clearly and confidently with both technical and non-technical audiences. Are self-driven, well-organised, and can manage multiple priorities effectively. Excel in planning, problem-solving, and delivering structured outcomes. Embrace technical challenges and support innovation across the organisation. Present themselves with professionalism, and confidence. Work effectively in multidisciplinary teams and engage and collaborate with a wide range of stakeholders.

Additional Information

You'll be based at Carpenter House, Perth, with an option to work from home depending on service requirements

Next Steps

--------------


We would love to hear from you and would encourage you to get in touch with Cammie Watson, IT Team Leader on 01738 476636 to find out more.



Click "APPLY NOW"



External candidates are required to provide contact details for

2

references, including email addresses. One of these must be your current or most recent employer.



We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.



Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.



To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.



If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.



A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.