Job Description

Implement, manage and support the organisation's data network and computer systems, ensuring standards of performance and security aremaintained.
This includes: successfully resolving IT support calls in a timely and efficient manner; performing installations, configurations, relocations anddecommissioning of computer hardware and software; fault-finding and rectifying problems; escalating issues as appropriate; promoting goodpractice in the use of hardware and software and IT security; diagnosing complex integrated service issues; providing specialist knowledge andguidance on technical aspects of systems/services; acting as a local expert / reference point.
Ensure standards of performance and security are maintained.Support the delivery of health care, and for the service to become associated with efficiency
Main duties of the job

• Implement, manage and support the organisation's computer systems and data network.
• To ensure standards of performance and security are maintained.
• Support the delivery of health care, and for the service to become associated with efficiency and reliability.
• Provide advice and guidance to peer members of the network and server team.
• Provide data services for all computer systems in the organisation.
• Implement strategies to enhance network services.
• Investigate ways to reduce costs and environmental impact.
• Support the design and project management of any changes to the organisations data storage / network infrastructure.
• Ensure the monitoring and enforcement of the security of the organisation IT systems and infrastructure.
• Provide a robust second and third line support for the IT service desk.
• Ensure that all hardware and software being installed meets agreed standards, is fully compatible with the established base, and allows asuccessful transition from the previous platform or process.
• Raise the profile of the IT service, in particular to establish a reputation for providing an effective, timely and responsive service.
• Identify how each reported problem should be resolved, allocate resources if necessary and to ensure that all work is undertaken to the standardexpected.
• The post holder will be required to participate in the departmental on call rota.
• This role is based on site at Harrogate District Hospital.

About us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Details
Date posted
06 October 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
38,682 to 46,580 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
421-CORP-3368R
Job locations
Harrogate District Hospital
Lancaster Park Road
Harrogate
HG2 7SX
Job description
Job responsibilities
Please see attached and Person Specification for more details or please contact Jonathan Wilson on jonathanwilson@nhs.net Job description
Job responsibilities
Please see attached and Person Specification for more details or please contact Jonathan Wilson on jonathanwilson@nhs.net
Person Specification
Experience
Essential

• A minimum or equivalent of 3 years working in an IT technical role
• Degree in a relevant subject or equivalent experience
• High level of theoretical and practical experience of Microsoft Operating Systems; CISCO networks; VMWare; TCPIP communication protocol; Unix operating systems; Computer hardware; email active directory; backups
• Experience of working with clinical and corporate systems
• Detailed understanding of LAN and WAN technologies and Protocols, in particular TCP/IP
• Detailed knowledge of IT related confidentiality and security

Desirable

• IT projects experience and involvement

Person Specification
Experience
Essential

• A minimum or equivalent of 3 years working in an IT technical role
• Degree in a relevant subject or equivalent experience
• High level of theoretical and practical experience of Microsoft Operating Systems; CISCO networks; VMWare; TCPIP communication protocol; Unix operating systems; Computer hardware; email active directory; backups
• Experience of working with clinical and corporate systems
• Detailed understanding of LAN and WAN technologies and Protocols, in particular TCP/IP
• Detailed knowledge of IT related confidentiality and security

Desirable

• IT projects experience and involvement

Skills Required