It Manager (contact Centre)
Glasgow, United Kingdom
Job Description
IT Manager
Glasgow | Full-time
We're looking for an experienced IT Manager to lead our technology function, manage infrastructure, and keep our business secure, connected, and future-ready.
What you'll do:
- Lead and inspire the IT team.
- Manage IT budgets, suppliers, and governance.
- Oversee infrastructure, cloud, and unified communications.
- Drive a cyber security-first mindset and maintain key accreditations.
- Act as the final escalation point for IT services.
- Deliver projects that enable business efficiency and growth.
- 10+ years in IT, with 5+ in leadership.
- Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.).
- Strong knowledge of cloud/on-prem infrastructure & security frameworks.
- Proven ability to manage projects, suppliers, and stakeholders.
- A confident leader with excellent communication skills.
Skills Required
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Job Detail
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Job IdJD3708780
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£60,000 per year
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Employment StatusPermanent
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Job LocationGlasgow, United Kingdom
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EducationNot mentioned