Job Description

Founded in 2004, manufacturing innovative health products for the world's leading brands, we are an award-winning industry leader in the field of full-service nutraceutical supply. We specialise in the production of the highest quality Tablets, Capsules, Gummies, Softgels, and Powder Blends.

Our Vision

Shape the Future of Nutraceuticals with Market Leading Innovation, Quality & Collaborative Partnerships.

Our core focus is to be Healthier Together:

Learn, Grow & Succeed as a Team. Energise, Align & Motivate Teams to Inspire & Drive Change. Empower, Support, & Equip Teams to accomplish our Vision. Achieve Best-in Class Performance for Quality, Compliance, Safety & Environment across the business.

Role Summary

Overseeing our IT strategy, budgeting, staffing, and the implementation of new technologies, we are recruiting an innovative

IT Manager

to ensure the smooth operation of IT infrastructure, oversee IT projects, and troubleshoot technical issues.

Responsible for leading and managing our IT resources, safeguarding the efficient and secure operation of computer systems, networks, and related infrastructure; primary day-to-day duties are the security of the company's IT systems and electronic data, development and implementation of customised systems and overseeing all computer-related activities. The IT Manager plays a critical role in optimising the use of resources and ensuring that they are allocated effectively to meet our organisation day-to-day and long-term strategic objectives.

Key Responsibilities:

Strategic Planning and Alignment

Identification of technology needs. Technology road mapping. Vendor selection.

Team Leadership and Development

Team supervision. Professional development.

User Support and Training

Provide technical support to user groups. IT Training facilitator.

Budget and Resource Management

Budget forecasting, allocation, and cost optimisation. Inventory management.

Project Management

Prioritisation, procurement, & implementation.

Infrastructure Management

Oversee day-to-day operations of network, cloud, and server infrastructure. Maintain and update Enterprise Resource Planning (ERP) software (TROPOS). Legislative compliance. Daily maintenance and troubleshooting. Setting and monitoring SLAs.

Security and Risk Management

Implement and maintain information security measures. Implementation of disaster recovery plans. Implementation and management of security measures. Regular risk assessment of system defences and resilience.

Vendor and Stakeholder Management

Maintain purposeful relationships Collaboration with key stakeholders
The ideal candidate will possess a blend of technical skills, leadership abilities, and strong interpersonal communication skills. A forward-thinking mindset is essential to ensure you are prepared to challenge existing practices to discover new ways to operate and deliver the highest quality services.

If you are a leader who can effectively manage technology, understand business needs, and guide their team towards success in a dynamic environment, then this is the perfect opportunity for you.

Skills/Experience/Qualifications

The role of

IT Manager

is multifaceted and requires both industry-specific qualifications and technical abilities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Formal Education:

Bachelor's or master's degree or equivalent qualifications in Computer Science, Information Technology, or a related field. Microsoft Power BI certification - Desirable Certification as Project Management Professional or PRINCE2 - Desirable

Experience

Track record of experience in IT, ideally with increasing levels of responsibility and authority. Experience of team management and leading IT projects. Experience of Enterprise Resource Planning (ERP) software (specifically, TROPOS) with an ability to manage, maintain, update, complete bulk uploads, and extract system reports. Expertise in data centre management and data governance. Experience in planning, organising, and executing IT projects, including resource allocation, timeline management, and risk assessment. Ideally, experience of developing Power BI reports and dashboards.

Skills

A deep understanding of IT infrastructure, software, hardware, and emerging technologies. Strong proficiency in SQL/SSRS. Excellent computer literacy and knowledge of Microsoft applications & CRM systems, ERP systems, CI tools, and Product Data Management software. Ability to analyse complex issues, troubleshoot technical problems, and find innovative solutions. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Ability to align IT strategies with business goals and anticipate future needs. Understanding of budgets, cost analysis, and return on investment (ROI) related to IT projects. Ability to work independently and manage multiple priorities in a fast-paced environment. A style to work collaboratively with a commitment towards delivering excellent customer service. Working knowledge of the underlying legislation surrounding data security, including GDPR, and be aware of associated risks and controls that need to be in place to adequately secure data.

Available Benefits

Join the market leaders in the field of full-service nutraceutical supply. Located in Hemswell Cliff, Lincolnshire - we are commutable from Lincoln, Scunthorpe, Grimsby, Gainsborough, & Doncaster areas. Role specific non-Contractual Bonuses. Incremental holiday scheme. Company pension and benefit schemes. Career development and progression opportunities. Free on-site & secure car parking. Employee welfare initiatives. Loyalty bonus schemes. Smarter flexible working opportunities. Free employee refreshments. Employee 'Health-Hub' with access to discounted nutraceutical products. Employee social events.

Applications

If you would like to apply for this role or require more information, please contact the HR Department on 01427 666000.

To apply for this position, please submit your CV and covering letter to the HR Department.

We will ask for references after making a conditional offer. All external appointments are subject to two satisfactory work references. One must be the applicant's present or most recent employer.

In exceptional cases, either one or both references do not need to be work references. This may apply to school-leavers, or returners to work after a long career break. Where this is the case, we will seek character references instead.

We operate a No Agency Recruitment Process.

All data is collected & managed in accordance with The Data Protection Act 1998.

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Sick pay Work from home
Schedule:

Day shift Monday to Friday
Work Location: In person