Job Description

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Robert Half have partnered on an exclsuive basis with a growing Pharmaceutical/MedTech organisation in the Greater Manchester area to recruit and IT Manager on a permanent basis.
As the IT Manager, you will lead the planning, implementation, maintenance, and security of IT systems, ensuring seamless day-to-day operations. You will work closely with cross-functional teams and external vendors to support secure, scalable, and compliant technology solutions across the organisation. Experience in regulated industries, particularly within healthcare, is highly desirable.
Responsibilities:

• Lead the day-to-day operations of the IT team including the dedicated service desk, infrastructure maintenance and systems management.
• Be responsible for meeting IT Service Desk SLA's and achieving KPI's
• Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials.
• Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured.
• Lead and manage the IT team Comprising of Senior IT Engineers and an IT Engineer, providing guidance, support, and development opportunities to ensure the team's success and alignment with organisational goals.
• Engage with internal and external stakeholders
• Manage and maintain IT budgets, procurement, and vendor relationships. Own, develop and manage the IT budget, ensuring cost-effective use of resources and services supplied to the business.
• Contribute to and ensure first line security of the organisation IT systems and data through implementing cybersecurity measures.
• Ensure network and system security, ensuring compliance with data protection laws (e.g., GDPR) and any other appropriate regulatory standards.
• Lead IT projects, including Company acquisitions, software and hardware upgrades, migrations, and digital transformation initiatives.
• Covering team absences which may require time filling other team roles, such as commissioning equipment, covering the help desk, technical research and implementation.
• Provide technical support, training and communications to end-users as part of the wider change projects.
• Monitor system performance and implement improvements as needed.

Experience/Skills required:

• Proven experience in an IT Manager or similar leadership role, preferably within healthcare, life sciences, or medical communications.
• Strong knowledge of cloud-based platforms (especially Microsoft 365, SharePoint, Azure).
• Excellent understanding of cybersecurity frameworks and data protection regulations (e.g. GDPR, ISO 27001).
• Experience supporting hybrid/remote teams using collaboration tools such as Teams, Zoom, and project management systems.

Salary/logistics:

• 60,000-65,000 + additional benefits
• Hybrid working - 2/3 days a week on site as standard.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

Skills Required