Job Description

Montu UK is at the forefront of revolutionising patient care through technology-driven healthcare solutions. As our

IT Manager

, you will play a

strategic and hands-on role

in

scaling IT operations

to support our rapid growth from

140 users today to 300 by the end of the year, and 800 next year

. This is an opportunity for an experienced IT leader who thrives in

fast-paced, high-growth environments

and is eager to build an IT infrastructure that scales seamlessly.

The Role: Future-Proofing Montu's IT Operations

----------------------------------------------------


You will lead the IT function, ensuring operational stability while implementing the

strategic vision

for a rapidly expanding organisation. This will involve

managing IT services, security, systems architecture, and end-user support

while preparing for the demands of a much larger workforce.

Key Responsibilities:

-------------------------

IT Strategy & Infrastructure Growth

+ Design and implement an IT roadmap to support the company's expansion.
+ Oversee IT infrastructure, ensuring scalability, security, and efficiency as we scale.
+ Drive

cloud-first initiatives

and enhance network resilience to support a distributed workforce.

End-User & Systems Support

+ Lead

IT support operations for a growing user base

, ensuring high availability and performance.
+ Provide

Level 1 & 2 technical support

, resolving software, hardware, and network issues.
+ Implement robust

incident management

and ensure adherence to SLAs.

Cybersecurity & Compliance

+ Establish and maintain IT security protocols, ensuring compliance with industry standards.
+ Implement

identity and access management

, endpoint security, and secure networking solutions.

Team Leadership & Vendor Management

+ Build and mentor an IT support team capable of scaling with the business.
+ Manage relationships with

third-party IT vendors and service providers

to ensure best-in-class solutions.

What We're Looking For:

Proven experience in an

IT leadership role

, ideally in a

fast-growing business

(e.g., from 100 to 500+ employees). Expertise in

scaling IT infrastructure, cloud services, and enterprise IT systems

. Strong

problem-solving and analytical skills

, with the ability to anticipate challenges before they arise. Excellent communication skills and a

user-first mindset

to ensure technology enables business success. Hands-on experience with ITIL frameworks, service management tools (e.g., Jira, ServiceNow), and cybersecurity best practices. Relevant IT certifications (e.g.,

ITIL, CompTIA, Microsoft, Cisco

) are advantageous.

Salary & Benefits:

Salary: c.65,000

25 days holiday + bank holidays

, increasing to

30 days

after one year.

Pension contributions up to 5%

.

Cycle to work scheme

and statutory parental leave.

Why Join Montu?

This is a rare opportunity to lead

IT transformation in a fast-growing company

, shaping the infrastructure and systems that will support Montu's next phase of growth. If you thrive in a dynamic,

scaling

environment and want to

build a best-in-class IT function

, apply now and be part of an industry-leading team.


Compensation Range: 60K - 65K