Job Description

Who are we?
Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Job Summary:
We are looking for a motivated and detail-oriented Project Coordinator to support the Unplanned Change IT Infrastructure Project Delivery Team in delivering critical technology projects. This role is ideal for someone early in their career who is eager to start a career in Project Management within IT Infrastructure. You'll be responsible for managing the Unplanned Change Project pipeline, compiling Project Status Reports for management and managing smaller Infrastructure Projects.
Key Responsibilities:

• Manage the Unplanned Change Project request pipeline, ensuring that new Project requests are logged and managed in Monday.com and Project requestors are kept up to on the status of their request
• Compile Project Status Report packs for Senior Management, ensuring status reports adhere to the Infrastructure Project Delivery Team standards
• Assist in coordinating smaller IT infrastructure projects such as server upgrades, network installations, cloud migrations, and hardware deployments.
• Track project activities, milestones, and deadlines using Monday.com
• Support scheduling of project meetings, prepare agendas, take detailed notes, and follow up on action items.
• Communicate with internal IT teams, vendors, and business stakeholders to ensure alignment on project timelines and deliverables.
• Monitor and report on project progress and escalate issues or delays to the Project Manager as needed.
• Assist with basic procurement tasks such as ordering equipment or tracking shipments.
• Help ensure compliance with IT policies and project standards.

Requirements:

• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong organizational skills and attention to detail, with the ability to work to deadlines
• Strong written and verbal communication skills
• Willingness to learn and grow within the IT Infrastructure Project management space.
• Basic understanding of IT infrastructure components (e.g., servers, networking, cloud services, endpoints) is helpful, but not essential as full training will be provided

What We Offer:

• Mentorship and training in IT project delivery
• Opportunity to gain hands-on experience in enterprise infrastructure environments
• Flexible work options (on-site/hybrid/remote, depending on location)
• Career path opportunities into IT Infrastructure Project Management
• Competitive salary and entry-level benefits package

What do we offer in return?
A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent

Skills Required