It Service Desk Analyst
London, United Kingdom
Job Description
A London Market Insurer we are partnered with requires 1x IT Service Desk Analyst to provide first and second-line technical support across the organisation.
This is a contract position, Inside IR35, via an Umbrella Company, and will be based in London.
The role will sit within a global IT support function and be key in delivering a seamless IT experience to users.
Candidates will need:
- Proven experience supporting both Windows and Mac OS X environments
- Strong troubleshooting skills across Microsoft 365, Active Directory, and common enterprise applications
- Experience with Intune, Patch My PC, or Altiris SMA
- Exposure to tools such as SCCM, Bomgar, Azure AD
- Good knowledge of ITSM processes and ticketing systems
- Strong communication and customer service skills
- A relevant IT certification (e.g., CompTIA A+, ITIL Foundation) is a plus
- Experience with Apple Business Essentials, mobile device management, and basic scripting (PowerShell) desirable
Please email with your CV attached should this be of interest.
Skills Required
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Job Detail
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Job IdJD3978006
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£270-300 per day
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Employment StatusFull Time
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Job LocationLondon, United Kingdom
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EducationNot mentioned