Job Description

IT Solutions Manager
About Healix
Healix safeguards people's health and wellbeing in every corner of the world. We offer international risk management and assistance services around the globe and employee healthcare benefits within the UK. Our purpose is to help people in difficult situations - whether that's a cancer diagnosis, a need for medical assistance when they're far from home or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. As a result, we have an impressive list of clients - ranging from governments, broadcasters, NGOs to international corporations, major insurers and more.
Position Overview
The purpose of this role is to work closely with and support the Group CTO in the identification, analysis, definition, implementation and facilitation of primarily non-system solutions. This role has a broad remit that could include for example: identifying the key stakeholders of an issue, producing a shortlist of potential suppliers, running a project from inception to delivery and organising internal meetings. This role will be at the leading edge of change in the IT department, supporting the advancing IT strategy, whilst working with the BAU operational and productproject management teams.
As we are expecting a high number of applications for this role, the advert may close before the advertised date.
Person specification
This person must have the following skills:
Project management and delivery
Management of many tasks of varying sizes simultaneously (10+)
Business analysis
Supplier identification and due diligence
Stakeholder management
Experience dealing directly with senior management and clients
This person would benefit from knowledge in the following areas:
Medical Assistance and Travel Risk Management
Matrix management
Reporting and SQL
Experience dealing with C-Suite
This person must be:
An excellent communicator
A diplomatic leader who can quickly get people on side
Delivery and Detail Focused
A self-motivated and personable individual able to work with minimal supervision and take responsibility for their functional area
Able to be proactive but also to take direction
Methodical and structured in approach to analysing problems and producing solutions
Able to influence decisions through reasoned argument
Excellent in documentation and presentation skills
Quick to build relationships and earn respect through sound judgement and a positive attitude
Committed to getting the job done
About the role
Responsibilities
Working closely with the Group CTO, facilitating initiatives and providing ongoing logistical support
Diving into confusing situations and creating order from chaos
Defining procedures and processes
Identifying key stakeholders in emerging situations
Running projects NOTE: General IT Development projects will be run by the Product Management team. This role will be more focused on process and organisational projects that are not directly involving system development.
Facilitating meetings and organising workshops
Analysing business requirements
Working with suppliers
Resolution of issues
Communication with the business, Clients and Third Parties
Work with wider IT team, the business and suppliers
Supporting ongoing IT delivery as a member of the IT Senior Leadership Team
About the company
All around the world, Healix safeguards people's health and wellbeing.
Required Criteria

• Ability to manage many tasks of varying sizes simultaneously (10+)
• Supplier identification and due diligence
• Stakeholder Management

Desired Criteria

• Experience in Medical Assistance and Travel Risk Management
• Experience in dealing with C-Suite

Skills you'll need

Skills Required