It Support Administrator
Carmarthen, WLS, GB, United Kingdom
Job Description
35 hours per week - Mon-Fri
Onsite - Carmarthen HQ
Salary - 22,222 per annum
29 days' annual leave (plus bank holidays)
Pension - matched company contribution up to 6%
We are looking for an
IT Support Administrator
to provide first-line technical support across the organisation, ensuring timely resolution or IT service requests and incidents. The IT Support Administrator will manage the helpdesk system, respond to support tickets, and deliver effective assistance across a range or hardware, software, and user account issues. This role plays a key part in maintaining the day-to-day IT operations and supporting staff in achieving their goals through reliable technology services.Essential knowledge/skills
Experience providing first-line IT support across a range of hardware, software, and systems Knowledge of Windows operating systems, Office 365, and basic networking (IP, DNS, (IP, DNS, VPN) Experience with helpdesk/ticketing systems Proficient in troubleshooting hardware and software issues Confident installing and configuring operating systems and applications
Full job description available here: https://cerebra.org.uk/wp-content/uploads/2025/09/IT-Support-Administrator-2025.pdf
Please send your CV and a covering letter to: shaun.perry@cerebra.org.uk.
Closing date for applications is Friday 10th October 2025.
Job Types: Full-time, Permanent
Pay: 22,222.00 per year
Benefits:
Company pension
Work Location: In person
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Job Detail
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Job IdJD3807186
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCarmarthen, WLS, GB, United Kingdom
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EducationNot mentioned