Job Description

IT Support Technician - Aldridge | Full-Time | Permanent

Hariley Solutions are recruiting on behalf of a well-established pharmaceutical company based in Aldridge, looking for an IT Support Technician to join their team on a permanent, full-time basis.

This is a fantastic opportunity to work across a wide range of IT tasks - from workstation setup and user support to systems maintenance and SharePoint administration.

What You'll Be Doing:

Setting up workstations, hardware, and software for new and existing employees Performing first-level troubleshooting and repairs (or arranging external support when needed) Installing and updating key software systems (e.g., Sage, Adobe, Prysm) Managing Active Directory users and file access permissions SharePoint site admin and user permissions Maintaining IT audit files, asset records, and license tracking Supporting sister companies with similar IT needs Coordinating with the external IT provider on key system updates and security

What We're Looking For:

Previous experience in a hands-on IT support or technician role is essential Basic understanding of hardware, networking, and software installation Able to prioritise workload independently Comfortable supporting internal users and explaining basic IT tasks Knowledge of Active Directory and SharePoint administration is desirable Willingness to support Health & Safety and Good Distribution Practice (GDP) compliance

Job Details:

Location: Aldridge Contract: Permanent, full-time Working Hours: Monday-Friday, 40 hours per week (8:30 am - 5:00 pm) Salary: 34,000 per year (based on experience)
If you're IT-savvy, solutions-focused, and looking to join a close-knit team in a regulated industry, we'd love to hear from you!

Apply now or contact Hariley Solutions for more details.

Job Types: Full-time, Permanent, Temp to perm

Pay: 34,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person