Job Description

Opportunity information



Salary 15704 per year

Duration 15 months

Advert closing date 02/11/2025



Description



As an IT Apprentice, you will support the IT Manager and wider business with day-to-day IT tasks while learning on the job. You'll gain valuable exposure to a broad range of IT systems and practices, including hardware, software, and user support.



Providing first-line support to staff with IT queries.



Setting up and configuring PCs, laptops, and mobile phones.



Assisting with Microsoft applications (Word, Excel, Outlook, Teams).



Supporting email account setup and troubleshooting.



Helping with basic networking and connectivity issues.



Installing and maintaining office equipment and electronic devices.



Keeping accurate records of IT assets, support requests, and fixes.



Entry requirements



Some practical IT experience (work, education, or personal projects).



A basic understanding of IT systems, Microsoft Office, and email platforms.



Confidence in setting up and troubleshooting phones and electronic devices.



Good communication skills and a willingness to learn.



A proactive, hands-on approach with strong problem-solving skills.



Training to be provided



L3 IT Apprenticeship



Things to consider



What We Offer



A structured apprenticeship programme with training and mentorship.

The chance to work on real IT projects from day one.

Career development opportunities within a growing organisation.

A supportive team environment to help you learn and succeed.



Skills required



Array



Future prospects



A structured apprenticeship programme with training and mentorship.



Hours per week 40

Working week Monday -Friday

Apprenticeship standard Information communications technician (Level 3)



Canterbury, Kent, England, CT3 3EP