Job Description

Work

Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice IT Support Technician role is the perfect opportunity for you! You'll get the chance to develop real world IT skills, troubleshoot hardware all while earning and learning!

- Must have Drivers License

What you'll do at work

Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards. Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues. Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices. Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points. Assist with setting up new IT equipment for staff and students, including user accounts and profiles. Help maintain inventory records of IT equipment and software licenses. Assist in the management of user permissions and access to school systems and services. Support the team in ensuring that all IT systems and services are running smoothly and securely. Provide support during school events and activities that require IT assistance. Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues. Assist in keeping the school's IT systems up to date, including applying software updates and patches.

Where you'll work

Northampton, NN1 1EQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Your training course

Information communications technician

Equal to Level 3 (A level)

Your training plan

Level 3 Information communications technician Apprenticeship Standard Qualification Functional Skills in maths and English (if required) Apprenticeship training will be delivered online from our Head office Wise Origin College Full support from the tutor for the duration of the apprenticeship

Requirements

Essential qualifications

GCSE English (Grade 4/C) essential GCSE Maths (Grade 4/C) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills Attention to detail Organisation skills Presentation skills Creative

After this apprenticeship

Permanent position after completing apprenticeship Option to progress to Level 4 qualification
Job Types: Full-time, Apprenticeship

Pay: 15,000.00 per year

Benefits:

On-site parking
Schedule:

Monday to Friday
Application question(s):

Why have you applied for this role? Do you have any IT experience? Have you passed your Maths & English gcse's ? do you have a driving license ?
Work Location: In person

Reference ID: woc4