Job Description

This is an exciting opportunity for an IT Support professional to join the financial services industry, providing technical assistance and ensuring smooth operations within the technology department. Based in Weybridge, this permanent role offers a chance to contribute to a thriving organisation with a focus on innovation and efficiency.

• Provide first-line IT support to resolve hardware and software issues efficiently.
• Ensure all IT systems and networks operate smoothly and securely.
• Assist in the installation, configuration, and maintenance of IT equipment and software.
• Monitor and respond to IT-related queries through the helpdesk system.
• Escalate complex technical issues to senior team members when necessary.
• Support team members with troubleshooting and technical advice.
• Document IT processes and maintain accurate records of system configurations.
• Participate in technology projects to enhance the organisation's IT infrastructure.

Looking to develop their career further into IT Operations and SupportLooking for a Junior role - this requires 1 or 2 years experience
A successful IT Support professional should have:

• Experience in providing IT support within a professional setting.
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with IT systems and tools relevant to the financial services industry.
• A proactive approach to problem-solving with attention to detail.
• Excellent communication skills to assist colleagues effectively.
• A passion for technology and continuous learning.

A small-sized organisation who are a well respected name in the financial services industry.

• A competitive salary in the range of 27000 to 28000 per annum.
• Comprehensive benefits package to support your well-being.
• Generous holiday leave to maintain a healthy work-life balance.
• An opportunity to grow within the financial services industry.
• A collaborative work environment in which requires once day on site in Weybridge and Farringdon.

Take the next step in your career by applying for this exciting IT Support role.

Skills Required