It Support Engineer
Basingstoke, Hampshire, United Kingdom
Job Description
IT Support Engineer
Location: Basingstoke
Salary: 26,000 + 4% pension
I'm working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.
The role will involve:
- Providing user support via the service desk, both remotely and in person
- Issuing, repairing, and tracking IT equipment for starters and leavers
- Maintaining and updating Active Directory and M365
- Monitoring backups and escalating issues when needed
- Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)
- Liaising with third-party suppliers for equipment repairs and support
- Experience in IT support with strong troubleshooting skills
- Ability to communicate clearly with both technical and non-technical users
- Good knowledge of Active Directory, software deployment, and PC hardware
- Organised and proactive, with a calm approach under pressure
- A customer-focused mindset with a positive, can-do attitude
- 26,000 salary
- 4% pension
- Based on-site in Basingstoke, with some travel when required
- A supportive environment with opportunities for personal development
*Rates depend on experience and client requirements
Job Information
Job Reference: JO-2509-356182
Salary: Up to 26000.00 per annum + Pension 4%
Salary per: annum
Job Duration:
Job Start Date: 06/10/2025
Job Industries: Data
Job Locations: Hampshire
Job Types: Permanent
Skills Required
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Job Detail
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Job IdJD3740930
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£26,000 per year
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Employment StatusPermanent
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Job LocationBasingstoke, Hampshire, United Kingdom
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EducationNot mentioned