Job Description

Service Desk Engineer - Cheshire

About Us:

Join our innovative Managed Service Provider in Cheshire, known for rewarding staff with a great future in the tech sector and delivering exceptional IT services to great clients across the UK.

Work from our state-of-the-art office with excellent facilities and opportunities for career growth.

Role:

We're seeking a Service Desk Engineer to provide 1st and 2nd line support to a diverse client base.

Responsibilities include remote client support, hardware/software solutions, routine maintenance (server checks, backups), PC/laptop setup, and delivering outstanding customer service.Requirements:

Experience in a fast-paced IT support role Strong communication skills Eagerness to learn and grow Knowledge of Windows Server 2012+, Microsoft 365 (Exchange, SharePoint, OneDrive, Intune, MDM), networking, and wireless tech Familiarity with hosted telecoms solutions Excellent troubleshooting skills
Benefits:

Competitive salary + monthly bonus Industry certifications, private healthcare, death-in-service benefit Award-winning wellbeing program Fantastic career development in a dynamic IT environment
Apply now to join our enthusiastic team and build a rewarding career!

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Additional pay:

Performance bonus
Benefits:

Casual dress Company events Company pension Cycle to work scheme Financial planning services Free parking On-site parking Private medical insurance Referral programme
Schedule:

Monday to Friday
Experience:

IT Support: 2 years (required) Microsoft 365: 2 years (required) IT Troubleshooting: 2 years (required)
Work Location: In person