Job Description

IT Support Engineer - 30,000 | Onsite in Leicestershire (Hinckley)
Full-time | 5 days a week onsite

Our client is hiring for an IT Support Engineer to be the first point of contact for all things IT in a busy office in Hinckley. If you're passionate about tech, enjoy solving problems, and want to develop your IT career in a hands-on, fast-paced environment, they'd love to hear from you.

What You'll Be Doing:

Acting as the go-to for all end-user IT support, managing and resolving incidents via our Helpdesk. Supporting both on-premise and cloud-based infrastructure. Assisting with network troubleshooting (LAN/WAN, VPN, firewalls). Managing Active Directory accounts and basic Group Policy tasks. Setting up and maintaining user equipment: laptops, desktops, mobile devices, etc. Delivering IT inductions to new starters and maintaining IT documentation. Collaborating with 3rd-party providers and supporting ongoing IT projects. Providing occasional out-of-hours support when required.
What You'll Bring:

6-12 months' experience in an IT Support or Service Desk role. Good knowledge of Windows 10/11, TCP/IP, Group Policy, Active Directory. Awareness of Windows Server (2016/19/22). A proactive approach with excellent communication and documentation skills. A genuine interest in learning and staying up to date with new technologies.
Bonus Points For:

Familiarity with ITIL principles, Microsoft 365, Azure, VLANs, Hyper-V. Certifications such as CompTIA Network+ or ITIL Foundation.
Why Join?

This is a fantastic opportunity to grow your IT skills and gain exposure to a broad mix of infrastructure and user support in a close-knit team. Based fully onsite in Hinckley, Leicestershire, you'll be right at the heart of our operations and make a real impact.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Application question(s):

Are you based within a daily commutable distance of Hinckley?
Work Location: In person

Reference ID: JS2307ITSE