9am - 5.15pm Monday to Friday - 36.25 hours per week
Salary:
Competitive
Location:
Newark
Reports to:
IT Manager
Summary:
We have an exciting opportunity for an IT Support Engineer to join our growing IT team.
The role is based at our Newark office, but you will be required to support all offices. There will be requirement to travel to other offices therefore a full current driving license and use of your own vehicle (covered by business insurance) is required for the position.
Key Duties and Responsibilities:
To provide and implement professional, affable IT support to all staff,
Identifying and resolving IT issues both remotely and in person,
Install desktop/server software and hardware,
Implement and develop new and existing infrastructure,
Proactive server and desktop maintenance,
Research and development of new technologies,
In-depth troubleshooting of advanced issues,
Creation of support documentation and assisting with user training
Assisting with the day-to-day management of the IT systems.
Person Specification:
Qualifications
Essential
Maths Level 2, English Level 2
Computing degree, higher education course or industry experience
Desirable
Industry certifications (CompTIA A+, etc.)
Knowledge
Essential
Windows 11
Windows Server 2016/19/22/Hyper-V
Active Directory/GPO
Experience of working with, and troubleshooting, wired and wireless networks with a good understanding of TCP/IP
Microsoft 365/Exchange administration
Azure
IPVPN
Desirable
Microsoft Entra
Intune
Legal LOB applications (SOS/Visualfiles)
Skills
Essential
Excellent communication skills both verbally and in writing
Ability to work under pressure and to tight deadlines
Structured and organised
Attributes
Essential
Willing to be flexible with the demands of the Company
A team player, with integrity
Friendly and approachable
Flexible and adaptable
A sense of humour
Other
Essential
Must have full driving licence and access to a vehicle during working hours
Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The Company has an Equality and Diversity Policy and this sets out the Company's position on equal opportunity in all aspects of employment. This is available upon request.
Please refer to our privacy policy at https://www.chattertons.com/site/about/privacypolicy/ for information regarding how your personal data is processed.
Job Types: Full-time, Permanent
Benefits:
Company pension
Schedule:
Monday to Friday
Ability to commute/relocate:
Nottinghamshire NG24 4XB: reliably commute or plan to relocate before starting work (preferred)
Experience:
IT support: 1 year (preferred)
Work Location: In person
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