It Support Engineer
Job Description
Are you a Service Desk Engineer looking to take on a new challenge?
Would you like to work with a growing MSP delivering 1st class customer service and technical support to a broad base of customers across the UK?
You will work in a hybrid fashion, on average 3 days per week at home, with 2 days spent onsite with clients. Clients are based in and around the Midlands (Birmingham, Coventy, Solihull)
You will have an opportunity to work a wide range of technology with customers from variety of industries solving 1st and 2nd line incidents, requests, and problems remotely.
You should be confident and skilled across the following areas:
Microsoft 365 Suite:
- Exchange, SharePoint, Teams, Intune, Azure AD
- VPN configuration and troubleshooting
- DNS, DHCP
- Basic firewall management
- Antivirus troubleshooting and deployment
- Experience with Datto, ConnectWise Automate, N-Able, or similar tools
- Across Windows OS, desktop/laptop hardware, printers, and common cloud applications
As this role requires travel, you will need a clean, full driving license as well as access to your own vehicle (you will be reimbursed for your travel expenses). You will be provided with a company car.
Salary wise, this is paying between 30,000 - 32,500 plus bonus and benefits.
There is an on-call element for this role (2 weeks per month) which does carry additional pay.
Skills Required
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Job Detail
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Job IdJD3740931
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£30,000-32,500 per year
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Employment StatusPermanent
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Job LocationWest Midlands, United Kingdom
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EducationNot mentioned