Job Description

Be a part of something bigger...

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Our Story


At Radar Healthcare, we're dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients.


We're on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you're passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.


So if you're up for an exciting challenge and want to be part of a team that's making a real impact, we'd love to hear from you!


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Our Values


At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:

Customer focused

with a

partnership

approach

Open, honest

and

transparent

Innovative

Ethical, trustworthy

and

caring

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Our People & Culture


At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We're an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we're not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.


We're also super proud to be

Great Place to Work-Certified,

based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work"

The Opportunity

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Radar Healthcare's new IT Support Engineer


Radar Healthcare is seeking a proactive and skilled IT Support Engineer to provide hands-on technical support across the organisation. This role is critical to ensuring the smooth operation of our internal systems, supporting strategic IT initiatives, and delivering exceptional service to our teams.



You'll be joining at a pivotal time as we transition away from outsourced support and bring IT services in-house. You will work closely with the IT Manager and contribute to the development of our service desk, asset management, and compliance systems.




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Your journey so far...

Proven experience in IT support, ideally within a healthcare or compliance-driven environment. Strong proficiency in Microsoft 365 administration (Exchange, SharePoint, Teams, Intune, Azure AD). Familiarity with Windows Server environments and networking fundamentals. Experience with device provisioning tools (e.g. Autopilot). Understanding of access control policies and cybersecurity best practices. Excellent troubleshooting and communication skills. Ability to work independently and manage multiple priorities.
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Even better if you...

Microsoft certifications (e.g. MS-900, MD-102, AZ-104). Experience with cloud platforms (Azure, AWS). Knowledge of compliance frameworks (e.g. GDPR, Cyber Essentials, ISO 27001). Familiarity with service desk platforms (e.g. Freshworks, Jira, Dynamics). Experience with patch management tools and processes. ITIL Foundation certification or working knowledge of ITIL principles
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The Bigger Picture


Whilst we value professional experiences and qualifications, we're committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidates demonstrable skillset, drive and ethos so even if you don't feel 100% qualified for the role - we welcome you to connect with us. We'd love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!

What we offer in return...

==============================

A competitive salary

of up to

28,000-32,000

per year, dependent on experience

Values-led culture

-

we're extremely proud of our culture. Learn more about what makes it special here

Learning & developmen

t budget

of 1,000 each year to drive your own professional development

Flexible working

- We believe in empowering our team to work in a way that suits them best. Whether you're an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. This is a hybrid role with expectations of working in the office at least once a week and potentially travel to the office as and when required for IT procurement/Asset management.


?

25 days holiday (+ bank holidays)

continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead

Birthdays off

and a surprise through the letterbox - we love to make a song and dance about every year around the sun!

Charity leave

- giving back is important to us, so we empower all our team members to support charity every year on company time

Mental healthcare

- Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid


??

Healthcare

- Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more

Life cover

- a pay-out of 3x your salary to support your beneficiaries if the worst happened

Compassionate leave

of up to 5 days time off if you lose a loved one

Paid sick leave

- Enhanced sick pay after 6 months (increasing with service)

Enhanced family leave

- Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)

Pension -

We're invested in your future, we contribute 3% of your salary to your pension pot, helping you save up for those golden years!

Technology

- Rest assured, we'll have a laptop all set up and ready for you on your first day. Additionally, in your first week, we'll conduct a WFH risk assessment to ensure you have everything you need, including a second screen, keyboard, mouse, and any other goodies!

Dog friendly

office

Socials -

we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too. Not including all the fun activities being planned by our newly formed social committee.

Discounts

on cinema, vouchers, gym memberships, days out and much much more

PLUS a monthly allowance on our flexible benefits platform

to spend on whatever else you might be after (private medical insurance, dental insurance, critical illness cover, or upgrade any of the covers above) with the ability to top up from salary if desired.

We're all different, after all!

Accessibility

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If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us. If you have a medical condition or disability we are committed to ensuring that our process is inclusive and accessible for all, let us know how we can best support you.

Connect with us!

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We'd love to hear from you! If this role isn't quite right for you but you feel like Radar Healthcare could be, click the

Connect

button on our careers site and we'll keep you in the loop of new opportunities as they arise. You can also find out more about our mission, values and culture by checking out our various channels:

Listen

to Our

What the HealthTech

podcast

Connect

with us on

Linkedin

Discover

why Radar Healthcare is a fantastic place to work from our very own people on

Glassdoor

!

Connect with us on our journey and get to know the people who make us shine!