Job Description

IT Support Executive
Are you tech-savvy, a natural problem solver, and great with people?
Whether you're a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career.
Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to join their team. You'll be supporting users across two key sites, providing hands-on technical help in a friendly, fast-paced environment.
The Role

• Manage and prioritise IT support tickets, ensuring quick resolution.
• Handle change requests, from access updates to system configuration.
• Provide user-friendly support and troubleshooting for software and applications.
• Diagnose and fix software faults across the business.
• Deliver hands-on hardware support (setup, maintenance, replacement of laptops, desktops, phones, etc.).
• Carry out system administration (onboarding, leavers, role changes).
• Support users across two sites via phone, email, and face-to-face.

About You

• Strong IT knowledge and troubleshooting skills - gained through study or practical experience.
• Confident communicator, able to explain technical issues clearly to non-technical users.
• Good knowledge of Microsoft Office/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided).
• Proactive, friendly, and eager to learn.
• Full UK driving licence preferred (travel between sites required).

The Package

• 35,000 - 40,000 DOE
• 25 days holiday + bank holidays
• Monday to Friday, 8:00am - 5:00pm
• Onsite parking
• Additional benefits

This is a fantastic opportunity for someone who loves technology and enjoys helping people. If that sounds like you, apply today

Skills Required