Job Description

Join Our Team as an IT Support Technician at JMV Solutions Ltd

About Us

For over a decade, JMV Solutions Ltd has been at the forefront of providing proactive IT support services to businesses across Devon and beyond. We specialize in managing and optimizing IT systems to help businesses thrive, delivering tailored managed IT services to enhance security, streamline efficiency, and drive success. Our dedication to excellence ensures seamless partnerships with both new and long-standing clients.

If you're passionate about technology and thrive in a dynamic environment, we want to hear from you.

The Role

We are seeking a motivated and skilled IT Support Technician

to join our team in Newton Abbot. This full-time, on-site role offers the opportunity to work with diverse clients and cutting-edge technologies. You will join the IT Support Team for troubleshooting, maintaining, and optimising IT systems, ensuring our clients' businesses run smoothly.

Key Responsibilities:

Provide exceptional technical support to clients, resolving IT issues efficiently and effectively. Troubleshoot and repair desktop computers, printers, and other hardware. Diagnose and resolve software and network-related problems. Perform routine maintenance to ensure system reliability and performance. Deliver excellent customer service, maintaining clear and professional communication with clients. Collaborate with a talented team to develop innovative IT solutions.

What We're Looking For

To excel in this role, you should bring:

Proven expertise in technical support and troubleshooting. Proficiency in answering the phone and communicating with customers Strong problem-solving skills with meticulous attention to detail. Outstanding communication and customer service abilities. A proactive, self-motivated approach with the ability to work independently and as part of a team. Relevant IT certifications or training (CompTIA, Microsoft, or equivalent qualifications are advantageous).

Why Join JMV Solutions?

Be part of a passionate and dedicated team driving innovation in IT support. Opportunities for professional growth and development through training and certifications. Competitive salary and benefits package. A collaborative and inclusive work environment.

Apply Today!

Are you ready to take the next step in your IT career?

Join JMV Solutions Ltd and make a real difference in the way businesses manage and utilize their technology.

To apply, send your CV and a cover letter highlighting your relevant experience to cvs@jmv-solutions.co.uk.

We can't wait to hear from you!

Job Types: Full-time, Part-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Additional leave Company pension Free parking On-site parking Work from home
Application question(s):

Live in or Near Newton Abbot / Exeter / Plymouth in Devon
Experience:

Microsoft 365 Support: 2 years (required) IT Support: 2 years (required)
Language:

Fluent in English (required)
Work Location: In person