Job Description

Company Overview

Williams Shipping is a diverse marine and logistics business established in 1894. We pride ourselves on providing first-class service to our customers while adhering to our mantra: 'where there's a will, there's a way.' Our operations span various industries including oil and gas, defence, energy & power, construction, and shipping.

We're looking for an enthusiastic IT Support candidate to join our team. This is an exciting opportunity for early-career IT professionals -- whether you've completed a degree, apprenticeship, or other IT qualifications -- to gain hands-on experience in IT support, device management, and cyber security.

You'll play a key role in helping colleagues stay productive, connected, and secure while contributing to the ongoing development of our IT and security infrastructure.

What You'll Do

IT Support

Provide first-line support for hardware, software, network, and account issues. Set up and configure workstations, devices, and accounts for new starters. Assist with offboarding processes, including account deactivation and device collection. Work with IT Managed Service Providers to coordinate support activities.
Microsoft Intune & Entra (Azure AD)

Deploy, configure, and manage devices using Microsoft Intune. Assist with user/group management, conditional access, and security policies in Microsoft Entra (Azure AD). Monitor device compliance and remediate non-compliant devices.
Cyber Security

Support the implementation and monitoring of security controls and policies. Assist with patching, vulnerability management, and endpoint protection. Participate in security awareness initiatives and incident response processes.
Telephony & Network

Configure and maintain VoIP phones and user setups. Monitor and manage Wi-Fi network performance and coverage. Update & maintain the company phone directory Allocate telephony devices & maintain device inventory Deploy wireless access points and troubleshoot connectivity issues.
Access Control & Facilities Support

Administer physical access control systems, including badge readers and visitor management. Assist with basic administrative and coordination tasks within the facilities department.
Documentation & Reporting

Maintain accurate records of devices, incidents, and security activities. Update IT documentation and contribute to the internal knowledge base.

Skills & Experience

Qualification in IT, Computer Science, Cyber Security, or a related field (degree, apprenticeship, or equivalent). Familiarity with Microsoft 365, Intune, and Azure AD/Entra. Awareness of cyber security principles and best practices. Strong problem-solving, communication, and teamwork skills. Willingness to learn and adapt in a fast-paced environment. Full UK driving licence preferred.

Desirable Certifications (Optional)

Microsoft Certified: Security, Compliance & Identity Fundamentals Microsoft Certified: Modern Desktop Administrator Associate

Why Join Us?

Gain hands-on IT experience across support, cloud device management, and cyber security. Work in a supportive and collaborative team. Contribute to projects that make a real impact on the business. Build skills and experience that will set you up for long-term career growth in IT.
Job Types: Full-time, Permanent

Pay: 28,000.00-31,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Work Location: In person