It Support Technician
Didcot, ENG, GB, United Kingdom
Job Description
SMS Environmental Ltd is looking for a qualified
IT Support Technician
to join our team. The Technician will be responsible for providing technical assistance and support to our office-based and remote workforces. The ideal candidate will have a passion for helping others and will be able to provide quality service in a timely manner.Responsibilities
Provide quality service to colleagues by offering technical support on all aspects of their computer systems Provide assistance with hardware and software installation, upgrades, and troubleshooting Maintain an organised and efficient work space Communicate with Operational departments and teams to ensure end-user satisfaction Participate in continuous improvement activities Complete daily task lists, documentation, and other administrative tasks as assigned by management Work in a safe manner at all times according to company and industry standards Follow all company policies and procedures Perform other duties as assigned by management
Skills & Qualifications
Bachelor's degree in related field OR equivalent experience 2 years IT Support front facing experience to a minimum of 50+ users, both desktop and remote Strong computer skills including Google G-Suite of software, Microsoft Office Suite (Word, Excel, Outlook) and Windows OS Strong communication skills (written, verbal) required; written and verbal communication skills required; intermediate to advanced level computer skills preferred * End-user training an advantage
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Job Detail
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Job IdJD3623402
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDidcot, ENG, GB, United Kingdom
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EducationNot mentioned