Job Description

About The Role
About the Role:
We're looking for an experienced IT Systems Manager to lead our IT team in maintaining a hybrid cloud Windows environment.
This key role supports around 8,000 users across the UK and US, manages both on-premises and multi-cloud (AWS/Azure) servers, and oversees our cloud telephony platform. The IT Systems Manager will also manage our Office 365 environment, ensuring system security and architectural integrity. Leading a team of Systems Analysts and Engineers, they will handle second and third-line support, driving automation.
This is a hybrid role based at Barton-upon-Humber.
Main Responsibilities:

• Foster collaboration between systems and IT departments, ensuring alignment with IT architecture and project goals.
• Align IT systems with business goals, supporting needs and driving success.
• Lead and mentor Systems Analysts and Engineers, providing targeted training.
• Manage InTune and JAMF for mobile security, and oversee IT architecture with desktop engineering.
• Optimise Office 365 (Exchange, SharePoint, OneDrive, Teams) for performance and satisfaction.
• Enhance the PowerShell-based JML process for better automation and efficiency.
• Implement monitoring systems, collaborate with the 1st line service desk for issue resolution and upskilling.
• Manage cross-functional and team projects, ensuring alignment with business goals, and overseeing timelines and budgets.
• Serve as the main IT systems contact for stakeholders, providing updates and ensuring alignment with business objectives.

What Wren Offer:

• Life Assurance after 2 years' service
• Access to Benenden health and discount platform after 1 years of continuous service
• Personalised progression plan with clear career opportunities
• Individual training budget for personal development
• EE discount
• Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
• Eye Care Vouchers
• Refer a Friend Scheme with the chance to earn up to 1500 for each referral
• Free onsite gym

About You
About You:

• Relevant certifications preferred.
• Proven experience as an IT Systems Manager or similar, with expertise in Windows environments, hybrid cloud, and MDM platforms.
• Strong knowledge of AWS, Azure, and HCI solutions.
• Proficient in Office 365 administration and PowerShell scripting.
• Strong leadership, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with experience managing teams and stakeholder relationships.

About The Company
Wren Kitchens is the largest kitchen retailer in the UK, with 1billion+ turnover, more than 100 UK showrooms and an exciting expansion into the USA. We don't just sell kitchens - we manufacture, deliver and install them too.
If you can match our passion to grow our business and exceed customer expectations in a competitive sales environment, you'll be rewarded by a company that recognises talent with exceptional earning potential and company-wide opportunities to progress.

Skills Required