Job Description

Join the forefront of innovation as an IT Technical Services Analyst where you'll be a key player in supporting and maintaining highly scalable, secure infrastructure and platform services. This is a key opportunity for an experienced Systems Administrator to assist in the deployment, and management of hybrid infrastructure. The role will be reporting to the IT Technical Services Lead Analyst.
The IT Infrastructure Services team is made up of 16 members of staff spread across the firm's UK offices. As part of an agile and dynamic team, you'll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms processes and services.
What can you expect?

• Manage and maintain the firm's cloud services and VMware Broadcom environments across all Data Centres and offices.
• Manage and maintain the firm's vulnerability management solutions and remediate vulnerabilities in line with the firm's policies.
• Ensure that all Server infrastructure is patched in line with the firm's patching policy and scheduling of changes.
• Manage and maintain Windows server environment
• Troubleshoot and fix Server system application-related issues, recording all troubleshooting steps and information in the IT Service Management tool.
• Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services.
• Providing advanced technical support to other department teams
• Ensure all systems and services are proactively monitored using the tools utilised by the IT Department.
• Manage and maintain the Mobile Device Management (MDM) solution.
• Build and deploy Windows Servers and SAAS/PAAS solutions as required.
• Liaise with vendors and external partners
• Ensure that all servers and services have adequate BCDR protection in place.
• Ensure that all servers are backed up in line with the firm's backup policy.
• Ensure change control processes are followed
• Support and manage the firm's Microsoft Dynamics AX solution.
• Participate in the Out of Hours rota to monitor and respond to critical alerts in the network monitoring tools and any emergency escalations from the Service Desk and Management.

A bit about you

• Background in Infrastructure/Systems Administration/Dev Ops with knowledge of networking, monitoring, and support
• Proficiency in coding languages
• Extensive proven working experience in maintaining vulnerability management solutions and remediating system vulnerabilities.
• Proven working experience in managing server infrastructure in a Data Centre environment.
• Strong Knowledge of Windows Server 2016 - 2022.
• Strong Knowledge of Active Directory, DNS, DHCP and Windows Certificate Services.
• Extensive Knowledge and experience of Microsoft Azure and Entra ID
• Strong team player.
• Excellent verbal and written communication skills.
• Able to work independently and under pressure, as well as part of a wider team.
• Effective time management
• Proven knowledge of Managing and maintaining cybersecurity products.
• Strong knowledge of security best practices and industry standards such as CIS and ISO27001.
• ITIL foundation certification or knowledge of ITIL processes.
• Must be willing to work weekends as required.
• Meticulous attention to detail.
• Must be willing to travel to other offices as required.
• Several years' experience in a similar role.

Desirable but not essential:

• Knowledge of Azure Tools, including AKS, Azure Functions, and IAC tools such as Terraform
• Network Application load balancing products such as F5 or equivalent.
• Knowledge of MDM products such as Intune or equivalent products.
• Knowledge and hands-on experience of Microsoft Dynamics AX.
• Experience Configuring Firewalls, Switches and Routers.

Who are we looking for?

• We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

What do we offer?

• You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit:

. * Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.

• Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.
• Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.

Inclusion is not exclusive:
If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.
We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.
For accessibility information on our Belfast office, visit:
What to do next:

• Click 'Apply Now', complete an online application and upload a CV.
• Successful applications will be invited to a 20-30-minute introductory call with a recruiter.
• Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.
• For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.
• We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at

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We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.
Fieldfisher is a European law firm with market-leading practices in many of the world's most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technology, financial services, energy & natural resources, and life sciences.
We are a law firm built around people with all their diversity and we strike a healthy balance between legal excellence and a down-to-earth practical approach to our clients' needs. We believe The Future is Human, so we choose a collaborative approach with an intense focus on the end-user and consider carefully how to shape our services to add the most value to our clients.

Skills Required