It Technician Apprentice
Job Description
Opportunity information
Salary 17680 per year
Duration 22 months
Advert closing date 22/08/2025
Description
The role will provide front line IT support to all internal colleagues within the organisation, you will assist on the helpdesk as one of the first points of contact for all IT and System related issues. General day-to-day responsibility will help to ensure the smooth running of IT and System functions.
First line desktop support to internal colleagues
PC & Laptop software build, configuration & repair
IT Peripheral support, setup & configuration.
Software loading & configuration
Application support: Microsoft Office, CRM & Finance systems
Support of LAN & WiFi networks
Support of fixed line & mobile telephony
Procurement of IT equipment
Escalation of issues & communications with third party service providers
Support of internal IT & System projects
Enforcement of IT policies & Information Security practices
Entry requirements
Minimum of 4 X GCSEs grades 9-4 (A-C) including English and Maths.
Training to be provided
Information Communication Technician Level 3 Apprenticeship Standard:
Qualification together with on site training by the employer.
For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage)
There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.
Knowledge Areas Include:
Hardware and Networking Software and Security ICT Administration
Things to consider
Preferably a driving license for occasional travel to other UK sites (dependent on age and experience)
Skills required
Array
Future prospects
Progression onto 2nd line duties and exposure to greater levels of responsibility and learning.
Learning through involvement in other project areas.
Potential for full time employment after apprenticeship completion.
Hours per week 40
Working week Monday - Friday
Apprenticeship standard Information communications technician (Level 3)
Stourport-on-Severn, Worcestershire, England, DY13 9BZ
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Job Detail
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Job IdJD3394187
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationStourport-on-Severn, ENG, GB, United Kingdom
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EducationNot mentioned