Job Description

We are seeking an experienced IT Technician to work as part of the RSK IT Onboarding team.
This is a full time role (40 hrs pw), based at our head office in Helsby, Cheshire (WAR OAR). You must be able to drive and be willing to travel on a regular basis.
Your role will be to assist with the technical preparation and set up of IT user equipment as well as the delivery and installation of key infrastructure/server equipment to enable the migration of newly acquired businesses into the RSK IT environment.
In addition you will form part of the onsite IT migration team, tasked with making the user/computer configuration changes required to enable them to connect to the RSK network and systems as part of the onboarding process.
Key Responsibilities

• Technical set up and build of IT user equipment
• Delivery and installation of key infrastructure/server equipment to multiple locations across the UK
• Shadow and assist the IT Acquisition Transition Engineer in carrying out and collating information from pre-migration site audits.

• Documenting the current IT estate/environment and uploading to the IT documentation system
• Helping to understanding the current operational use of IT and any pain points
• Arranging the deployment of RMM tools to gather required hardware and software asset lists including licensing and other RSK IT standard tools
• Assist the Acquisition Transition Engineer in the development of a comprehensive migration plan

• Use the audit output to identify any new/replacement hardware requirements
• Ensure required hardware and services are procured and lead times established.
• Migration Delivery

• Ensure any new/replacement infrastructure/services are in place to agreed timescales
• Working with the IT Onboarding coordinator to deliver the smooth transition of the migration process to Business as Usual (BAU) support.
• Provide both onsite and remote technical IT migration support as part of the wider migration team
• Carry out/contribute to other non-migration related IT tasks and projects as required by the IT team
• Contribute to the continuous improvement of the RSK IT service to ensure it constantly evolves.

Person Specification

• Proven experience of working within an IT team providing technical support. Experience of IT technical project delivery would be beneficial.
• Demonstrable technical IT skills with experience including computer builds, Microsoft operating systems and applications and the use of modern deployment/support tools and services
• Understanding of IT hardware & software support and licensing
• Proficient in the creation and maintenance of detailed and clear IT documentation; experience of IT Glue a bonus
• Excellent communication and interpersonal skills both in writing and face to face
• Flexible, self-motivated and have a "can do" attitude.
• Thrives under pressure and able to work to tight deadlines
• Strong analytical and problem-solving skills.
• Strong organizational and time management skills.
• Full clean UK driving licence

Salary and Benefits

• Salary up to 30,000 depending on experience
• Life assurance
• A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership
• Training and career development

RSK Group is an Equal Opportunities Employer.
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RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.
RSK is a global leader in sustainable solutions focusing on environmental, engineering, and technical services. Working together, we address societal challenges aligned with the United Nations Sustainable Development Goals, offering integrated solutions across sectors such as water, energy, food, infrastructure, cities, mining, and waste management.
We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.
By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.
We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.
Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.
If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?

Skills Required