Responsibilities:
- Oversee daily operations of the cafe, including managing staff, inventory, and customer service.
- Ensure high-quality food and beverage production and presentation.
- Develop and implement strategies to increase sales and profitability.
- Create and maintain a positive and welcoming atmosphere for customers.
- Coordinate and execute banquet and catering events.
- Train and mentor staff members to provide exceptional service.
- Monitor and maintain cleanliness and sanitation standards.
- Handle customer inquiries, complaints, and feedback in a professional manner.
Requirements:
- Previous experience in a similar role, such as Assistant Manager or Cafe Manager, is preferred.
- Strong knowledge of food production, coffee preparation, and bartending techniques.
- Excellent leadership and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of health and safety regulations.
- Flexibility to work evenings, weekends, and holidays as needed.
- Proven ability to manage a team effectively.
Benefits:
- Competitive salary based on experience.
- Health insurance options available.
- Paid time off for full-time employees.
- Opportunities for career advancement within the hotel industry.
If you are passionate about providing exceptional customer service in a cafe setting, we would love to hear from you. Apply now to join our team as a Cafe Manager!
Please apply strictly if you match the search criteria.
Job Types: Full-time, Permanent
Pay: Up to 38,000.00 per year
Benefits:
Discounted or free food
Employee discount
Store discount
Ability to commute/relocate:
London SW7 3EY: reliably commute or plan to relocate before starting work (required)
Experience:
Restaurant management: 2 years (preferred)
Bar management: 2 years (preferred)
Hospitality: 2 years (preferred)
Customer service: 2 years (preferred)
Management: 2 years (required)
Language:
Italian (required)
Licence/Certification:
Driving Licence (preferred)
Work authorisation:
United Kingdom (required)
Work Location: In person
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